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End User Computing Engineer

hace 2 meses


Guadalajara, Jalisco, México Axiom Technologies A tiempo completo

Axiom Technologies is a leading provider of global IT services, supporting medium to large-scale enterprises. Our company is dedicated to delivering innovative solutions to our clients.

We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds and genders. Our commitment to diversity and inclusion is reflected in our hiring practices and company culture.

**Key Responsibilities:**

  • Effective communication with customers to understand their needs and provide tailored solutions.
  • Strong knowledge of application packaging using Admi Studio tool, with expertise in VBScript and PowerShell.
  • Proficiency in APPV 5 and basic understanding of APPV 4.6.
  • Strong SCCM knowledge and troubleshooting skills for issues arising at end-users' side.
  • Ability to think critically and develop creative solutions for complex problems.
  • Understanding of the end-to-end process of EUC Certification and ability to read beyond planning notes to understand requirements.
  • Ability to analyze application history and make informed decisions on current packaging requests.
  • Collaboration with the planning and lab teams to ensure successful app deployment.
  • Contribution to the development of automations for various activities related to the end-to-end process.

**Requirements:**

  • Good communication skills in English and proper email etiquette.
  • Basic knowledge of application packaging, APPV 5, and SCCM.
  • Ability to learn quickly and adapt to new technologies.
  • Strong documentation and Microsoft Excel skills.
  • Ownership qualities to take up an app towards SEED/PROD deployment.