Bilingual Customer Service Representative On Site
hace 4 semanas
**Vacante para la empresa CS Enterprises at ConnectNet en Iztapalapa, Ciudad de México**:
**Bilingual Customer Service Agent (On Site) No Prior Experience Required**
Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional experience.
**_Responsabilidades clave:_**
- Atención al cliente: Responder a consultas y solicitudes de los clientes.
- Comunicación bilingüe: Comunicarse con fluidez en ambos idiomas, traduciendo cuando sea necesario.
- Resolución de problemas: Identificar y resolver problemas de los clientes de manera efectiva.
- Registro de datos: Mantener registros precisos de las interacciones con los clientes.
- Educación del cliente: Proporcionar información sobre productos y servicios.
**_Requisitos:_**
- Bilingüismo
- Habilidades de comunicación: Excelentes habilidades de comunicación interpersonal y empatía.
- Resolución de problemas: Capacidad para encontrar soluciones.
- Flexibilidad: Disponibilidad para horarios rotativos y fines de semana.
**_Compensación:_**
- Salario atractivo y competitivo
- Beneficios estatutarios y superiores
- Fondo de ahorro
- Bonos por desempeño
- 100% de capacitación pagada_
- Si eres estudiante, respetamos tus horarios escolares. Ambas posiciones a tiempo parcial y a tiempo completo están disponibles.
**Nível de educación deseada**:
Media Superior
**Nível de experiencia deseada**:
Nível Inicial
**Función departamental**:
Atención al cliente
**Industria**:
Call Centers / Telemarketing
**Habilidades**:
atención al cliente
- inglés
- inglés conversacional
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