Strategic Manager for Global Trade Surveillance
hace 4 días
Nasdaq, a global tech leader committed to inclusive prosperity, seeks a highly motivated and experienced professional to lead our team of Functional Analysts and Data Analysts.
Job OverviewThis is an exceptional opportunity to drive business strategies and manage a talented team in the fast-paced fintech industry. As a Strategic Manager for Global Trade Surveillance, you will be responsible for implementing organization-wide initiatives, developing and managing a team, and providing high-quality client services.
About UsNasdaq is a pioneer in creating open and transparent markets that empower communities and foster job creation. Our mission is to break down barriers to inclusive prosperity through technology. We value diversity and inclusivity, and we strive to create a work environment where everyone feels valued and empowered.
The Role- Implement strategic plans through effective resource management, ensuring accountability for business outcomes, functional areas, and operational processes.
- Develop and manage a team of professionals, driving direction, deploying resources, and participating in organization-wide projects.
- Deliver exceptional customer service, addressing billing inquiries, service requests, suggestions, and complaints in a timely and professional manner.
- Design and execute initiatives to educate and inform customers, fostering strong relationships and resolving issues fairly.
- MBA or MSc in a related field, or equivalent experience.
- A minimum of 5 years of management experience in the fintech/IT industry.
- Excellent verbal, written, and client-facing communication skills.
- Fluent written and verbal communication skills in English.
- Business domain knowledge with a focus on capital markets and trading compliance.
- SaaS knowledge is an asset.
- Experience working directly with clients in a global environment.
We offer a dynamic and autonomous work environment where results and innovation are recognized and rewarded. Every day brings new opportunities to learn, grow, and make a global impact.
$120,000 - $150,000 per year, depending on experience.
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