Technical Support Specialist
hace 1 semana
Virtualent is seeking a skilled Technical Support Engineer with expertise in PEGA development to collaborate with our Agile teams.
About Virtualent
We are a leading staffing company dedicated to connecting top talent with innovative companies. Our collaborative and inclusive work environment fosters growth and development for our employees.
Key Responsibilities
- Collaborate with Agile teams to troubleshoot and resolve technical issues
- Monitor database performance and SQL tuning
- Support Teradata BTEQ batch jobs
- Manage File Listeners or Error Queues for API communication failure
Requirements
- 5 years of experience in PEGA development
- Proficiency in Apache Tomcat app/web server
- Experience providing On-call Support
- Strong understanding of REST services and Oracle/SQL
- Ability to work effectively in Agile teams
- Knowledge of monitoring database performance and SQL tuning
- Familiarity with Teradata BTEQ batch jobs
- Experience managing File Listeners or Error Queues for API communication failure
- Excellent communication skills in English
Benefits
Working at Virtualent comes with a range of benefits, including competitive salary, opportunities for career growth and development, and a supportive work environment.
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