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Cloud Solutions Engineer

hace 2 meses

Aguascalientes, Aguascalientes, México Rackspace Technology A tiempo completo
About the Role

We are seeking a highly skilled Cloud Engineer to join our team at Rackspace Technology. As a Cloud Engineer, you will play a key role in providing technical support to our customers and ensuring the smooth operation of our cloud infrastructure.

Key Responsibilities
  • Provide technical expertise to customers and internal teams to resolve issues and improve customer experience
  • Monitor and maintain cloud infrastructure to ensure high availability and performance
  • Collaborate with cross-functional teams to design and implement cloud solutions
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with emerging technologies and trends in cloud computing
Requirements
  • Advanced English skills
  • Proficient knowledge of Azure Cloud Platform
  • Intermediate knowledge of Azure Automation
  • Proficient skills in leveraging CI and CD tools to automate testing and deployment
  • Proficient knowledge of Linux or Windows OS, including but not limited to: Server Failover Clustering, Active Directory, IIS
  • Intermediate knowledge of designing, building, implementing, analyzing, and troubleshooting distributed, highly available systems
  • Intermediate understanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database services
  • Proficient skills in at least one of the following languages: Python, PHP, Ruby, and Java
  • Proficient skills with git and git workflows
  • Intermediate knowledge of at least one configuration management system such as Chef, Puppet, Ansible, Salt, or other such tools
  • Intermediate knowledge of Project Management methodologies
  • Intermediate knowledge in the application of current and emerging network software and hardware technology and protocols
  • VMWare Platform / Hyper-V Platform
  • Intermediate knowledge of the vSphere platform / Hyper-V platform
  • Basic networking skills
  • Basic working knowledge of fibre channel SANS, NFS and vSAN
  • Basic knowledge of vROPS
  • Basic working knowledge of HP/DELL Server hardware platforms
  • Passionate about technology and has a desire to constantly expand technical knowledge
  • Detail-oriented in documenting information and able to own customer issues through resolution
  • Able to handle multiple tasks and prioritize work under pressure
  • Demonstrate sound problem-solving skills coupled with a desire to take on responsibility
  • Strong written and verbal communication skills, both highly technical and non-technical
  • Ability to communicate technical issues to non-technical and technical audiences
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. We are an equal opportunities employer and welcome applications from diverse candidates.

We are committed to creating a workplace that is inclusive and respectful of all employees. We believe that diversity and inclusion are essential to our success and we strive to create a workplace that reflects the diversity of our customers and the communities we serve.

We are a remote-friendly company and offer flexible working arrangements to support our employees' work-life balance.

We are committed to making a positive impact on the environment and our communities. We strive to reduce our carbon footprint and promote sustainability in all aspects of our business.