Senior Cloud Engineer

hace 1 semana

Zapopan, Jalisco, México Oracle A tiempo completo

Job Summary

Oracle is seeking a highly skilled Cloud Application Engineer to join our Hospitality Cloud AMS organization. As a key member of our team, you will be responsible for the execution of application and infrastructure installs and upgrades, incident response, system performance and availability initiatives, customer migrations, custom service offerings, and continuously improving standard practices and procedures.

Key Responsibilities

  • Design, deploy, and troubleshoot key HGBU products, cloud services, platforms, and infrastructure.
  • Contribute to day-to-day operations and continuous improvement of cloud service migration solutions, service monitoring, incident response, resolution, performance, scalability, and availability.
  • Work with internal teams to drive the technical/functional global implementation of Oracle's applications internally.
  • Manage all aspects of internal deployment projects and work closely with the internal teams on status, issues, and communications.
  • Define business specifications with the internal user community for the global deployment of the application.
  • Define and drive business specifications for product and component integration points.
  • Map standard application functionality to global/local business specifications.
  • Manage product gaps from business specifications to product enhancement and/or business process change.
  • Define product enhancements to drive solutions for all customers.
  • Manage product setup definition and configuration along with internal business process teams.
  • Manage all aspects of product rollout and coordination with internal teams.
  • Define specifications for data migration from legacy systems into newer applications.
  • Define specifications for data interfaces between applications for product rollouts.
  • Manage user acceptance testing and transfer of information to internal teams.
  • Provide technical support for implemented applications; diagnosing and reporting bugs, applying patches and upgrades as needed.
  • Establish priorities for feasibility studies, systems design, and implementation to develop new and/or modify the company's information processing systems.
  • Coordinate with functional departments involved to collect system specifications, techniques, and controls.
  • Interact with senior management within Product Development, Business organizations, and Global IT.

Requirements

  • Bachelor's degree in a Computer Science or computer-related field.
  • 5-8 years of related experience of a best-in-class cloud or hosting organization (preferably Hospitality, Food & Beverage, or eCommerce).
  • Strong technical knowledge that encompasses Application operations including deployment, Release automation, Platform architecture, Database, Network, Linux/Windows, Load-balancing / Clustering, and Security.
  • Detailed knowledge of applications built using some or all of Apache, WebLogic, Java, OBIEE, Fusion Middleware, Oracle database, Oracle Access Manager, Oracle Identity Manager, and Oracle Identity Directory.
  • Methodical approach to troubleshooting and analyzing complex solutions and challenges to enable enhanced system reliability, availability, and scalability.
  • Knowledge of networking and security, including Certificates, DNS records, Load Balancers (F5 / LbaaS/NGINX), subnets, TLS, SSL, SAML, TCP/IP / Wireshark.
  • Experience with scripting language such as PERL, UNIX Shell scripting, and batch files.
  • Continuously improve understanding and skill competency for emerging technologies and Oracle Cloud Application sustaining operations.
  • Possess proven track record working effectively under high-velocity, high-scale operational conditionals.
  • Possess strong results-oriented mindset and ability to take ownership to drive through completion.
  • Demonstrate highest standards with respect to professional and courteous treatment of others.
  • Be a team player, going above and beyond, in taking additional responsibilities.
  • Ability to succeed through collaboration and working through other internal and external organizations and individuals (a track record of delivering results within a matrix business environment).
  • Ability to learn quickly and adjust to changing priorities while maintaining a positive, can-do attitude.
  • Knowledge and experience of Observability and Observability enabling tools is preferred.
  • Knowledge of the JVM and be able to monitor performance, use of profilers, APM, Flight Recorders, and offer guidance on improvement.
  • Experience with automation/configuration management using either Puppet/Chef/Run Deck or an equivalent.
  • Most importantly, the aptitude to be a team player with the willingness to learn and implement new Cloud technologies.

Oracle is an Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans status or any other characteristic protected by law.

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