IT Professional

hace 2 semanas

Guadalajara, Jalisco, México Radian Generation LLC A tiempo completo

Radian Generation LLC is a global provider of critical technology-forward services for renewable facilities, including solar, wind, and energy storage.

Our company supports developers, owners, and operators with comprehensive lifecycle services, providing critical insights to make informed decisions.

We are committed to promoting diversity in the renewable energy industry, and all qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Role and Responsibilities

The Level 2 IT/OT Engineer executes assigned support tickets and project tasks to meet Managed Services Provider (MSP), Managed Security Services Provider (MSSP), and other contractually defined obligations for new and existing customer facilities.

This role performs routine and scheduled maintenance and support tasks, works on break/fix and other support tickets, acts as a subject matter expert for programs and products offered, and responds to other emergent conditions across the fleet.

Key Responsibilities

  • Managed Service
    • Interact with our portfolio of remote networks and systems to perform various functions such as user provisioning and management, upgrade/patch, monitoring, problem resolution, and configuration management.
    • Perform routine management of backup and recovery services, file and disk management, and virus protection.
    • Maintain consistent operation of multi-user systems, including coordination with various vendors, operations personnel, project managers, end users, and customer and IT management.
    • Engage with internal and external parties (e.g., ISPs, vendors) to troubleshoot and resolve issues, escalating as necessary to ensure timely resolution.
  • Managed Cyber Security
    • Peer review change tickets.
    • Review security, antivirus, traffic, and event logs.
    • Review and edit Access Control Lists and security policies.
  • Consulting
    • Evaluate vendor products, services, and suggestions.
    • Plan and perform hardware and software upgrades.

Other

  • This position requires participation in the company's 24/7 on-call rotation.
  • Report status for all recurring and non-recurring efforts as required.
  • Attend staff and client meetings as required.
  • Availability to make occasional, planned shifts in work hours to accommodate efforts which can only be performed after generation hours.
  • Develop and document technical processes and procedures as needed.
  • Ensure that required tasks are completed or directed to others as necessary.
  • Effective written and oral communication at all organizational levels with internal and external customers.
  • Provide Subject Matter Expertise in the evolution of IT/OT framework programs developed for our customers.
  • Mentor Level 1 IT/OT Engineers.

Requirements

  • Candidates with experience in NERC CIP-regulated or other compliance program or standard-driven environments (e.g., PCI-DSS, NIST, ISO) are strongly preferred.
  • Experience in compliance programs or standard-driven environments (e.g., PCI-DSS, NIST, ISO) is required.
  • SOC, NOC, or other IT operation center experience is preferred.
  • A technical degree or minimum 5+ years of relevant IT/OT professional experience is required.
  • Direct or indirect end-user service experience and/or experience providing remote support is required.
  • Work experience in at least one of the following areas is required:
    • SCADA and SCADA Historian design, deployment, or maintenance.
    • Power generation, especially renewable energy.
  • Work experience in at least three of the following focus areas is required:
    • Tier 2 or Tier 3 IT or OT help desk support.
    • Computer network design or support.
    • Host hardening or security monitoring (Cybersecurity).
    • NGFW configuration, maintenance, and administration.

  • IT Professional

    hace 3 semanas

    Guadalajara, Jalisco, México Bright Machines, Inc. A tiempo completo

    Transforming ManufacturingBright Machines, Inc. is a pioneer in innovative manufacturing solutions. We are seeking a seasoned IT professional to lead our system and network administration team in Guadalajara. This role requires strong technical expertise, excellent communication skills, and the ability to work independently with a remote team.About the...

  • IT Support Professional

    hace 7 días

    Guadalajara, Jalisco, México Hashmap A tiempo completo

    About the RoleWe are seeking an IT Support Professional to join our team in Guadalajara, Jalisco. This full-time position requires 45 hours of work per week.RequirementsAvailability to work at various shiftsAdvanced English language skillsExperience in Customer Service (at least 6 months)Interest in working in an IT environmentWhat We OfferCompetitive...

  • Senior IT Support Professional

    hace 13 horas

    Guadalajara, Jalisco, México Ntt Data A tiempo completo

    We are seeking a Senior IT Support Professional to join our team in Guadalajara, Mexico.**Salary:** Competitive salary range: 250,000 - 350,000 MXN per annum (approx. $12,500 - $17,500 USD)**Job Overview:** NTT DATA Services is an equal opportunity employer and has an opening for a Technical Helpdesk Associate in Guadalajara, Jalisco, Mexico.**Job...

  • Technical Support Professional for IT Infrastructure

    hace 7 días

    Guadalajara, Jalisco, México Vipre Security Group A tiempo completo

    Job Overview:Vipre Security Group seeks a skilled Technical Support Professional to join our team, providing exceptional customer service and technical expertise in resolving IT infrastructure issues.Salary: $65,000 - $90,000 per annum, depending on experience and qualifications.Key Responsibilities:Escalate complex technical issues to senior staff while...

  • IT Manager

    hace 4 semanas

    Guadalajara, Jalisco, México Baxter A tiempo completo

    Job Title: IT ManagerAt Baxter, we are seeking an experienced IT Manager to join our team. The successful candidate will be responsible for performing day-to-day IT operations and support activities in our store, ensuring that IT systems perform with high availability, performance, and security.The IT Manager will investigate, troubleshoot, and communicate...

  • IT Consultant

    hace 4 semanas

    Guadalajara, Jalisco, México Baxter A tiempo completo

    **Transforming Healthcare through IT**Baxter is a global leader in medical innovations, and we're seeking a talented IT professional to join our team. As an IT Consultant, you'll play a critical role in shaping our company's technology strategy and driving business growth.**Your Key Responsibilities:**Provide strategic guidance on IT initiatives and...

  • Mollica It Service Cloud Opportunity

    hace 7 días

    Guadalajara, Jalisco, México Mollica It A tiempo completo

    **Overview**Mollica It is seeking an experienced Salesforce professional to join our team. This is a fantastic opportunity for individuals who want to work with cutting-edge technology and be part of a dynamic company.**Salary**We offer a competitive salary of $80,000 per year, considering the location in Mexico and the specific requirements of this...

  • IT Audit Manager

    hace 7 días

    Guadalajara, Jalisco, México Flex A tiempo completo

    Job Title: IT Audit ManagerEstimated Salary: $80,000 - $110,000 per yearAbout the RoleWe are seeking a highly skilled IT Audit Manager to join our team in Guadalajara, Mexico. As an IT Audit Manager, you will be responsible for defining and executing the audit plan within the IT Audit function in accordance with professional best practices.This role requires...

  • IT Consultant

    hace 1 mes

    Guadalajara, Jalisco, México Baxter A tiempo completo

    About UsBaxter is a leading global healthcare company that has been transforming healthcare for over 87 years. Our mission is to save and sustain lives, and we are committed to delivering innovative solutions that improve patient outcomes.Your Role at BaxterWe are seeking a highly skilled IT professional to join our team as a Vendor Oversight Specialist. In...

  • IT Infrastructure Specialist

    hace 13 horas

    Guadalajara, Jalisco, México 1path A tiempo completo

    Job OverviewWe are seeking a highly skilled and experienced Technical Support Professional to join our team at 1Path. This is an exciting opportunity for a motivated and detail-oriented individual who enjoys working in a fast-paced IT environment.

  • Senior IT Security Compliance Professional

    hace 3 semanas

    Guadalajara, Jalisco, México Baxter A tiempo completo

    About UsBaxter is a global leader in medical innovations that transform healthcare. Our mission is deeply connected by the impact we make on people's lives.As a Senior Analyst, IT Security Compliance, you will be part of a team that optimizes technology to drive speed, simplicity, and collaboration.Proactively monitor industry-leading cybersecurity control...

  • IT Systems Administrator

    hace 3 semanas

    Guadalajara, Jalisco, México Bright Machines A tiempo completo

    **Transform Your Career with Bright Machines**We're on a mission to revolutionize manufacturing, and we're looking for a skilled IT professional to join our team.As a System and Network Administrator, you'll play a vital role in maintaining the integrity and efficiency of our IT infrastructure.Your responsibilities will include:Operating and maintaining IT...

  • Regional IT Manager Americas

    hace 3 semanas

    Guadalajara, Jalisco, México Sidel A tiempo completo

    The Regional IT Manager plays a crucial role in overseeing and coordinating IT representatives within the region, ensuring efficient management of site-specific IT projects and initiatives. This position involves serving as the regional Service Delivery Manager (SDM), dedicating 30% of the role to act as a bridge between the global SDM and the region,...

  • IT Automation Specialist

    hace 2 semanas

    Guadalajara, Jalisco, México NinjaOne, LLC A tiempo completo

    About the RoleNinjaOne, LLC is looking for a skilled IT Automation Specialist to join our Product Management team. As a key member of our team, you will be responsible for building out-of-the-box scripting solutions for our IT Operations suite of software. About the JobProduct-Enhancing Scripting and Content Development - build content for our IT operations...

  • IT Professional

    hace 7 días

    Guadalajara, Jalisco, México Tech Mahindra A tiempo completo

    Company OverviewTech Mahindra is a global leader in the digital transformation consulting and business re-engineering space. We are not only providers of Agile and DevOps methodologies, but we have also adopted these practices within our company. Our processes are nimble, yet robust and result-oriented.We are Software Engineers, Technical Architects, Cloud...

  • IT Operations Manager

    hace 7 días

    Guadalajara, Jalisco, México Ust A tiempo completo

    Role OverviewWe are seeking a skilled IT Operations Manager to join our fast-paced team. In this role, you will be responsible for overseeing the entire lifecycle of IT purchases, from requisitioning to procurement and contract management.Key Responsibilities:Preparation and tracking of all IT purchase requisitions through to purchase order completionReview...

  • IT Consultant

    hace 1 mes

    Guadalajara, Jalisco, México Baxter A tiempo completo

    About UsBaxter is a leading global healthcare company that has been transforming healthcare for over 87 years. Our mission is to save and sustain lives, and we are committed to delivering innovative solutions that improve patient outcomes.Your Role at BaxterWe are seeking a highly skilled IT professional to join our team as a Technical Support Specialist. In...

  • IT Infrastructure Engineer

    hace 7 días

    Guadalajara, Jalisco, México Deproc Consultoria En Procesos Y Coaching A tiempo completo

    Job DescriptionWe are seeking a highly skilled IT Infrastructure Engineer to join our team at Deproc Consultoria En Procesos Y Coaching. As an IT Infrastructure Engineer, you will play a critical role in designing, implementing, and maintaining our organization's IT infrastructure.Responsibilities:Design and implement IT infrastructure solutions to meet the...

  • IT Internship Opportunity

    hace 4 semanas

    Guadalajara, Jalisco, México The Launch Box A tiempo completo

    **About The Launch Box:**The Launch Box, LLC is a leading provider of professional services, accelerating the launch-to-scale-to-exit timeline and reducing the risk for founders. Our team consists of diverse industry and technical experts with proven experience delivering results.We are searching for an enthusiastic IT Intern to support our Information and...

  • Business Consultant

    hace 3 semanas

    Guadalajara, Jalisco, México Azka IT Consulting A tiempo completo

    Azka IT Consulting is seeking a highly skilled Business Analyst to join our team.We are looking for a talented professional to fill this role.Key Responsibilities:Collaborate with cross-functional teams to identify and analyze business needs.Develop and maintain accurate and complete requirements documentation.Work closely with stakeholders to ensure project...