Customer Experience Manager LATAM

About the RoleThe Mobility Earner Experience Manager is the guardian of the customer experience and will be obsessed with knowing every detail around the E2E customer journey for specific issue types.Main Responsibilities:Ensure every aspect of our customer support processes are designed with our customers, and our budget, in mind.Help to define and...

Job Title:Customer Quality Manager LatamAbout the Role:As a key member of the BD Pharmaceutical Systems team, the Customer Quality Manager, LATAM will be responsible for directing all quality management activities for assigned regional account customers in Latin America.Key Responsibilities:Negotiate and approve quality agreements and customer...

Job SummaryThe Senior Customer Experience Manager will be responsible for building and maintaining strong relationships with customers to drive business growth and customer satisfaction. This role will involve leading customer account teams, developing and executing success plans, and providing exceptional customer service.Key ResponsibilitiesLead customer...

Job Title: Customer Experience ManagerAbout the RoleWe are seeking a highly skilled Customer Experience Manager to join our team at Cisco Systems. As a key member of our customer success organization, you will play a pivotal role in driving the successful adoption and utilization of our technologies and services within our customer organizations, leading to...

Job SummaryWe are seeking a highly experienced and skilled Order Experience Manager to lead our LATAM operations team. This is an exciting opportunity for a seasoned professional to take on a challenging role and drive business growth in the region.About the RoleThe Order Experience Manager will be responsible for managing all aspects of order experience...

About the RoleAs a Senior Digital Customer Experience Manager at Shuttlerock Limited, you will be responsible for ensuring customer success and growth through strategic account management.

**About Us**IWG, a leading provider of workspaces, is revolutionizing the way people and businesses work. With over 120 countries across the globe, we offer our customers flexibility and convenience.We are currently seeking a skilled Dynamic Customer Experience Manager to join our team in Mexico City. In this role, you will be responsible for providing...

**About the Role**The Customer Experience Program Specialist will be responsible for executing and monitoring our Eaters and Couriers experience and support strategy in LATAM. This role involves analyzing, creating, recommending, and managing operational and strategic initiatives across various programs and support modalities in the region.Key...

Job SummaryAs a Regional Facilities Manager, you will oversee the management of assigned sites within our LATAM portfolio, ensuring compliance with local, state, and federal requirements. This role involves leading Integrated Facilities Management teams, managing budgets, and providing excellent customer service.Key ResponsibilitiesManage the performance and...

About Us:">At Emma – The Sleep Company, we are dedicated to providing our customers with the best experience before and after sales, converting them into ambassadors for our brand. We believe in the importance of a well-rested life and strive to create products that help our customers achieve this goal.Your Role:We are seeking an experienced Customer...

At Lyft, we're committed to delivering exceptional customer experiences. To achieve this goal, we're seeking a skilled Senior Operations Manager - Customer Experience to lead our Support Escalations team.This is a challenging role that requires strong leadership skills, operational expertise, and a passion for delivering results. As a Senior Operations...

Job Description:L'Oréal is seeking a highly skilled Consumer Care & Social | Senior Manager to lead our efforts in Latin America.About the Role:Vendor Management: Oversee and manage third-party vendors responsible for operating Consumer Care teams across Latin America, working closely with Country Leads.Performance KPIs Monitoring: Ensure adherence to...

American International Group seeks a highly skilled customer service professional to join our team as a Global Customer Experience Manager.Responsibilities include handling incoming calls from clients, explaining policy benefits and making arrangements for emergency medical treatment, tracking delayed luggage and explaining the process for Trip Cancellation...

Job SummaryZendesk is seeking a skilled CX Associate Manager to play a vital role in supporting our executive programs focused on the executive persona. This person will report to the Sr. Director of Customer Experience and be responsible for executing and delivering targeted executive events and programs.Key ResponsibilitiesMeeting coordination in Google...

We are seeking an experienced Sales Manager to lead our LATAM sales organization and drive business growth in the region.The ideal candidate will have a strong background in sales management, with a proven track record of growing revenue and profitability. They will be responsible for overseeing the daily operations of the LATAM team/office, nurturing...

At Lyft, our mission is to provide exceptional transportation experiences. To achieve this, we rely on our team members to drive outstanding customer outcomes. The Support Escalations Team Lead plays a crucial role in ensuring their team consistently meets its goals.This role involves leading and managing a team, providing strategic direction, ongoing...

About the RoleAt Uber, the Digital Experience Products Insights and Rollouts team is at the forefront of delivering magical user experiences through intuitive, efficient, and innovative self-support services, all while maximizing the efficiency of contact center agents with thoughtful investments.As a Program Manager within this dynamic team, you will lead...

Company OverviewFairplay is a leading organization dedicated to providing exceptional customer experiences. Our team is passionate about ensuring that our customers receive the best possible support and resources to help them achieve their goals. Job DescriptionWe are seeking an experienced Customer Onboarding Experience Manager to join our team. As an...

Job Title: Customer Service Team Lead in LATAMEstimated salary: $60,000 - $80,000 per year.About our ClientA global leader in medical imaging is seeking a skilled professional to lead their Customer Service Team in LATAM. This is an exciting opportunity to join a dynamic organization and take on a key leadership role in driving customer satisfaction and...

**LATAM Field Marketing Manager**At Qualtrics, we're on a mission to build technology that positively impacts businesses and makes them more human. To support this mission, we're looking for a talented Field Marketing Manager to lead our LATAM regional marketing efforts. This role will be responsible for planning and executing a robust marketing strategy...