Restaurant Operations Manager
hace 4 semanas
**Restaurant Operations Manager**
**Location**: Punta Cana, Dominican Republic
**Employment Type**: On-site (not remote)
**Job Summary**:
**Responsibilities**:
As a Restaurant Operations Manager at Patricia Baez Company, you will oversee the opening of our restaurant, ensuring all aspects of the operation are set up and ready for service. This includes managing the cost of goods sold (COGS) and ensuring profitability targets are met.
**Key Responsibilities**:
- Lead and supervise the restaurant staff, including hiring, training, scheduling, and performance management.
- Ensure high-quality service delivery and guest satisfaction at all times.
- Implement and maintain standard operating procedures (SOPs) for restaurant operations.
- Coordinate with the kitchen team to ensure efficient food preparation and timely service.
- Handle guest inquiries, complaints, and special requests with professionalism and efficiency.
- Conduct opening and closing procedures, including cash handling and reconciliation.
- Maintain cleanliness, organization, and hygiene standards in the restaurant.
- Adhere to all food safety and sanitation regulations.
**Requirements**:
Previous experience as a Restaurant Maitre d' or similar role, with a focus on restaurant openings. Strong understanding of cost management principles and experience in budgeting and financial analysis. Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team. Proficiency in English and Spanish, both spoken and written. Exceptional customer service skills and a passion for delivering memorable dining experiences. Flexibility to work varying shifts, including weekends and holidays. Knowledge of local and international cuisine is a plus.
**Salary**: Negotiable
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