Business Operations Coordinator

hace 1 semana


Xico, México Kone A tiempo completo
About KONE

KONE is a global leader in the elevator and escalator industry, providing innovative solutions for urban mobility. Founded in 1910, we have operations in over 60 countries around the world.

Job Summary

We are seeking a Business Operations Coordinator to support our sales team in making tenders and orders, creating contracts and maintaining customer data. The ideal candidate will have experience with back-office activities, be proficient in Microsoft Office tools and have a Bachelor's degree in Engineering.

Responsibilities
  • SUPPORTS SALESPERSONS IN BACK-OFFICE TASKS (TENDERS, ORDERS, DOCUMENTS, EQUIPMENT - SAP, TENDERING TOOL AND CRM) AND CUSTOMER INQUIRIES
  • Maintains customer data and hierarchies in SAP + CRM as instructed by salesperson or key account manager
  • Monitors the leads and new opportunities in CRM and assigns them to right person
  • Follows up the customer's approval of designs and lay-out drawings
  • Maintains sales and tendering tools and master templates as instructed by sales manager / product manager
  • Responsible for invoicing and monitoring of overdue payments (in some FL's)
  • Provides reports and summaries for sales, marketing, installation, delivery, finance managers etc.
  • Assists in general office tasks
  • Supports in organizing customer visits, tasks and events
Requirements
  • Bachelor's degree in Engineering _(required)_
  • Experienced with back office activities.
  • Proficient in Microsoft Office tools
What We Offer

We offer a competitive salary, comprehensive health and wellness plans for the entire family, opportunities to learn and grow, and more benefits than required by law. Come share your passion and energy to make a positive impact at KONE for our customers and your career.



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