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IT Systems Analyst
hace 1 mes
Bishop Fox is a leading authority in offensive security, providing innovative solutions to clients worldwide. We're expanding our team and seeking a skilled IT Systems Analyst to join our dynamic IT department.
Key Responsibilities:
- Provide timely and effective technical support to internal customers and vendors.
- Guide users through system configurations, troubleshooting, and maintenance remotely.
- Develop and maintain documentation to ensure seamless processes and procedures.
- Troubleshoot basic automation and manage/audit user access to data and systems.
- Perform information security review activities and track, order, and manage company assets.
- Manage user administration through the complete lifecycle (creation through disablement).
- Perform various day-to-day tasks or projects as assigned by leadership.
Requirements:
- Associate or Bachelor's Degree in IT or a related field OR 2+ years equivalent relevant professional experience.
- Demonstrated experience in desktop support and customer service.
- Excellent communication and interpersonal skills, with the ability to build professional trust and maintain confidentiality.
- Team player mentality with the ability to work as a self-motivated individual contributor.
- Detail-oriented with the ability to prioritize and multi-task.
- Excellent time management skills and focus.
Bishop Fox offers a dynamic and supportive work environment, with opportunities for growth and development. If you're a motivated and detail-oriented IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
