Technical Computing Consultant

hace 1 mes

Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

**About HP**:

HP is a global leader in innovation, with a rich history dating back to 1939. Our company is built on a culture of reinvention, constantly pushing the boundaries of what is possible.

**About the Role**:

As an Inside Presales Technical Consultant, you will play a critical role in supporting the sales team by providing technical guidance and expertise on HP's Personal Systems products and solutions.

**Key Responsibilities**:

Provide technical support to sales teams through various communication channels, including email, phone, and in-person meetings.

Present the benefits and features of HP's Personal Systems products and solutions to customers and sales teams.

Assist sales representatives in responding to customer requests and RFPs.

Support sales opportunities by providing in-depth technical knowledge of HP's offerings.

Stay up-to-date with the latest technical and environmental regulations and provide support to sales teams as needed.

Deliver training sessions to other departments on HP's Personal Systems products and solutions.

Manage technical escalations and provide proactive technical updates to the sales community.

Collaborate with various technical resources as needed to ensure a high level of service quality and total customer experience.

**Requirements**:

Advanced proficiency in English, with proficiency in another language an advantage.

Bachelor's degree or equivalent experience in a technical field, preferably in computer science or engineering.

Strong analytical, organizational, and team skills, with troubleshooting and problem-solving abilities.

Self-motivated with the ability to operate with minimal tactical direction.

Demonstrated motivation to seek knowledge and continuous learning.

Typically, 1 year of work experience.

**Career Path**:

The Inside TC role serves as an entry point in the Presales TC community, providing opportunities for advancement within the team or country.

Potential evolution includes becoming a Senior Inside TC, Team Lead, or Supervisor.

In the WW TC community, progression to Expert team member or Senior Country Field TC is achievable.

Other moves to different departments, such as Technical Marketing, Product Management, or IT, within the company are also possible.

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