Policy Governance Framework Manager

hace 2 semanas

Xico, México Citi A tiempo completo

Overview:

Citi is seeking an experienced Policy Governance Framework Manager to contribute to the development, maintenance, and implementation of enterprise-wide standards and strategies to strengthen and enhance the Bank's Global Policy Governance Framework.

Responsibilities:

  • Support and advise policy owners and their business partners globally in all matters affecting the Mexico Policy Governance Framework and work closely with operations and technology to ensure the most effective use of tools and resources in the Policy Governance Framework process.
  • Execute policy governance efforts to comply with consent orders, regulatory, and business strategy requirements/needs.
  • Manage the framework for identifying and assessing policy management regulations and their risks for each line of business to determine appropriate risk coverage.
  • Identify and analyze policy documents risks, emerging risks, and regulations specific to transaction monitoring.
  • Participate in cross-functional or cross-business issues designed to ensure business compliance with laws, regulations, and policy requirements across key/complex risk levels.
  • Utilize policy governance processes and project management methodology from initiation, planning, control requirements, execution, and closing phases of each issue; end results may include improved productivity, technology, processes, cost savings, and controls.
  • Support any area of the business (organizationally, regionally, or product-wise) from a policy governance issue/project perspective; regular engagement with senior business-level officers, legal, risk, and compliance regarding complex matters.
  • Initiate and develop relationships with others throughout the business unit and the company to identify and understand business needs.
  • Implement solutions to improve effectiveness and results.
  • Ensure a culture of accountability, integrity, and respect.
  • Work policy governance issues/projects as assigned to support improvements.
  • Identify and analyze escalated problems and provide guidance for resolution.
  • Negotiate solutions and act as a liaison with internal and external clients.
  • Monitor, research, and evaluate technological advances in the industry to identify appropriate alternatives for enhancing current department operations.
  • Evaluate cost/benefits, make recommendations, develop, and oversee implementation plans.
  • Provide judgment based on analysis of factual information in complicated and unique situations.
  • Directly impact the area through shared responsibility for delivery of end results.
  • Implement and develop controls to prevent risk within specialized business.
  • Analyze and identify risk and perform analytical reporting.
  • Act as a consultant to the businesses regarding processes and controls.
  • Drive corrective actions.
  • Provide support to business activity owners and third-party risk and control functions.
  • Coordinate and assist with onsite reviews.
  • Completion of compliance documentation and onboarding activities relevant to compliance due diligence.
  • Can exercise independence of judgment and autonomy.
  • Act as SME to senior stakeholders and/or other team members.

Qualifications:

  • Advanced English in writing, speaking, and listening skills - highly required.
  • 5-8 years of policy management experience in financial services with a demonstrated understanding of policy management, compliance, risk, and control process.
  • Experience in policy impact assessment and change management process for the definition, creation, and implementation of policy documents.
  • Experience in creating and implementing processes that result in improved business performance management experience.
  • Balanced blend of analytical skills, problem-solving, and reporting and communication skills.
  • Ability to assess business policy documents and processes in terms of associated impacts and risks.
  • Advanced organizational skills, including attention to detail, multi-tasking, and following up.
  • Experience using databases and other tracking tools to enforce global consistency.
  • Ability to present a compelling case for ideas and initiatives through listening and articulating a convincing point of view.
  • Ability to operate with a limited level of direct supervision.
  • Experience working collaboratively across various areas of the organization and presenting to senior management.

Education:

Bachelor's/university degree or equivalent experience, potentially Masters degree, Engineers, Systems and Technology, Economists, Actuaries, administrative-economic areas.

Additional Key Responsibilities:

  • Contribute to the definition, implementation, management, and oversee the execution of the GFB Policy Governance Framework (Policies, Processes, and Governance Bodies), establishing process governance (roles and responsibilities and interaction models).
  • Provide strategic direction and oversight for the execution of policy document lifecycle management as defined in the Policy Governance Framework.

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