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As a Field Service Technician for Emerson's Branson Ultrasonics business unit, you will be responsible for providing technical support and repair services for ultrasonic equipment used in plastic joining, metal welding, and cleaning solutions. This role requires a strong technical background in automation, electric, electronics, and mechanical systems, as well as excellent communication and problem-solving skills.
Key Responsibilities- Provide on-site technical support and repair services for ultrasonic equipment at customer facilities
- Diagnose and troubleshoot equipment issues, identifying root causes and implementing corrective actions
- Develop and deliver training programs on Branson ultrasonic technologies to customers
- Provide remote support to customers via phone or email, addressing technical inquiries and resolving issues
- Collaborate with cross-functional teams to identify and implement process improvements
- 1-3 years of technical experience in automation, electric, electronics, or mechanical systems
- Strong understanding of ultrasonic equipment and technologies
- Excellent communication and problem-solving skills
- Ability to read and interpret design and layout drafting
- Valid driver's license and US visa
- Fluent communication in English
- Ability to travel
Emerson is a global leader in the automation and technology industries, with a commitment to innovation and customer satisfaction. As a Field Service Technician for Branson Ultrasonics, you will be part of a team that values technical expertise, collaboration, and customer focus.
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