Total Rewards Strategist

About Mastercard Foundation

We are a global organization dedicated to creating opportunities for young people in Africa. Our mission is to empower them with the skills and knowledge they need to succeed in today's fast-paced economy.

Our Young Africa Works Strategy

We are committed to making a significant impact in the lives of millions of young people. Our strategy involves working with governments, private sector partners, educators, and other funders to enhance education and vocational training, equip young individuals with the necessary skills for the workforce, expand access to financial services for entrepreneurs and small businesses, and facilitate connections between job seekers and meaningful employment opportunities.

Total Rewards Consultant Role

This is an exciting opportunity to join our team as a Total Rewards Consultant. In this role, you will be responsible for delivering high-quality service, expert knowledge, and advice on Total Rewards to employees and people leaders at the Foundation, driving positive outcomes for People & Culture (P&C) clients. You will perform specialized process administration, applying functional expertise in Total Rewards across all Foundation regions.

Duties and Responsibilities

• Resolve complex employee and people leader inquiries escalated by advisory services regarding Total Rewards.
• Elevate complex cases to the Head of Specialized Services, Enabling Services, and/or Total Rewards CoE as needed.
• Administer job changes, including updating job descriptions, activating new job profiles in the system, and implementing changes related to salary structure adjustments.
• Collect, store, and update legal documentation and other inputs for payroll and ad-hoc payments for the Finance team.
• Administer rewards and recognition programs.
• Advise on compensation for hiring and global mobility decisions.
• Monitor Total Rewards metrics, including spending, competitive pay, and pay equity, with support from Enabling Services.
• Maintain a current understanding of upcoming initiatives from the Reward CoE, ensuring relevant Operations and Shared Services team members are briefed on time.
• Ensure compliance with reward policies and pursue continuous improvement to enhance the employee experience.

Requirements and Qualifications

To be successful in this role, you will require:

• Bachelor's degree in human resources, Business Administration, or a related field.
• 5 - 10 years of Human Resource (HR) experience, ideally within an HR shared service environment.
• Proficiency in MS Office applications (PowerPoint, Word, Excel, Office 365, and SharePoint).
• Extensive knowledge of compensation processes, including updating job descriptions post-evaluation, activating job profiles, updating salary structures, and managing ad-hoc payment information.
• Experience managing sensitive, large-scale employee data with confidentiality.
• Strong attention to detail to ensure adherence to standard operating procedures.
• In-depth understanding of Total Rewards, People & Culture (P&C) best practices, policies, and compliance.
• Service delivery mindset with awareness of KPIs, metrics, and achievement strategies.
• Understanding the importance of P&C Operations to the employee experience at the Foundation.
• Proficiency in P&C technology and service management solutions to ensure efficient operations and case resolution.
• Strong time management skills to manage multiple tasks, meet deadlines, and perform under pressure.
• Knowledge of Shared Service Environment operations.
• Excellent written and verbal communication skills for effective collaboration with colleagues, managers, and clients.
• Professional maturity, cultural sensitivity, and integrity aligned with the Foundation's values.

Estimated Salary: $85,000 - $110,000 per annumLocation: South Africa or any of our offices in Uganda, Senegal, Rwanda, Ethiopia, or Ghana

We offer a competitive salary and benefits package, as well as the opportunity to work with a dynamic and passionate team. If you are a motivated and experienced professional looking to make a difference in the lives of young people, please apply now.

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