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The AskHR Support Team is accountable for numerous HR activities related to payroll, relocation, vendor management, and project management operations. As an HR Payroll Senior Associate, you will work with our off-shore payroll vendor on requests that need on-site handling, perform some vendor management duties to maintain integrity in daily payroll processes, and support historical data requests. This is a customer-facing role essential to the day-to-day operations of the payroll processes of Allstate.
Key Responsibilities- Preliminary reviews and forwards garnishments to our third-party processor and mails related answers to vendors in a timely manner
- Processes various checks payable to Allstate
- Manages fulfillment queue in case management tool in support of AskHR (e.g., overpayment letters, Crystal report requests, relocation initiation forms, etc.)
- Various projects as they arise
- Identifies and evaluates trends for improving overall Ask HR Support Team workflow
- Provides notary services
- Maintains compliance of state separation notice process
- Works with a small team and serves as a backup to other processes within AskHR and Ask HR Support Team
- Opens, sorts, and distributes large quantities of mail daily
- High School Diploma or GED (preferred)
- 0-2 years of experience (preferred)
- This job does not have supervisory duties
Allstate is a leading insurance company that offers a range of property and casualty insurance products, including personal auto, homeowners, RV, motorcycle, and small business auto insurance. We are committed to providing excellent customer service and supporting our insurance company affiliates through various HR activities.