Euc Senior Analyst

hace 7 días


Ciudad de México, Ciudad de México Ntt Data A tiempo completo
Job Title: Euc Senior Analyst

We are seeking a highly skilled Euc Senior Analyst to join our team at NTT DATA Services. As a key member of our team, you will be responsible for analyzing and understanding our current workstation management environment, managing user devices in our SCCM / MEM / Intune environment, and designing, managing, and updating workstation configurations.

Key Responsibilities:
  • Analyze and understand our current workstation management environment
  • Manage user devices in our SCCM / MEM / Intune environment
  • Design, manage, and update workstation configurations
  • Manage and design new GPOs / GPPs in our Active Directory environment
  • Manage and design new Policies in our Intune environment
  • Develop and deploy scripts for the complex configuration of Windows and macOS workstations
  • Document the processes, structure, and configuration put in place
  • Supports complex and modern end-user computing solutions
  • Serves as the technical resource for technologies that may span the enterprise
  • Leads complex troubleshooting efforts and root cause analysis
  • Supports end-user architecture to proactively automate, streamline, and simplify processes and routine tasks
  • Creates and updates system documentation for operations and support teams
  • Participates in multiple cross-company projects and initiatives that impact the end-user computing solutions and experiences
Requirements:
  • Bachelor's degree in computer science, information technology, or a related field
  • 8-10 years of relevant professional experience or equivalent combination of education/experience
  • Proven experience as an SCCM/Intune Engineer or similar role
  • Significant experience designing, developing, and deploying PowerShell scripts in production environments
  • Experience with endpoint security solutions and protocols
  • Excellent problem-solving and communication skills
  • Ability to work collaboratively in an information technology environment
  • In-depth knowledge of Microsoft Intune, including configuration, policy management, and troubleshooting, AutoPilot in a fully managed and/or Co-Managed environment, and Apple ADE, Samsung Knox
  • Familiarity with Microsoft 365 suite, Defender, and integration with Intune
  • Understanding of SOTI MobiControl
  • Ability to work collaboratively in a team-oriented environment
  • Continuous self-development via certifications and self-paced learning an asset
About NTT DATA Services

NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.


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