HR Operations Specialist

hace 6 días


Santa Catarina, Nuevo León, México Carrier A tiempo completo

About Us

At Carrier, we're dedicated to providing a great place to work that attracts, develops and retains the best talent. We strive to promote employee engagement, foster teamwork and drive innovation for the benefit of our customers.

Salary Information

We offer a competitive salary range for this role in Mexico: $45,000 - $60,000 per year, depending on experience.

Job Description

This HR Operations Specialist will provide superior customer service, accurate and timely first contact resolution to employees, managers, and HR professionals. The ideal candidate will have 3 years of experience in HR, advanced English skills and expertise in HR systems management.

The key responsibilities of this role include:

  • Providing support to Human Resource Operations team and business units with admin transactions, data validation, auditing and corrections.
  • Ensuring data integrity through audits of the HR Information System.
  • Updating and analyzing work process design and flow for policies and procedures.
  • Providing policy interpretation recommendations.
  • Creating and presenting training presentations.
  • Researching and working in a team environment to resolve employee issues, by working directly with internal/external clients and vendors.
  • Serving as an employee and customer advocate.
  • Identifying and driving process improvements, quality and compliance across the function.
  • Analyzing data issues and providing Root Cause Analysis in problem resolution.
  • Incorporating Lean practices into all daily activities and ongoing projects.
  • Conducting analysis and preparing ongoing HR reports to effectively administer policies and programs.

Required Skills and Qualifications

The ideal candidate will possess:

  • A University Degree.
  • 3 years of experience in HR.
  • Advanced English (Conversational).
  • HR systems management (Workday or Success Factor).
  • Microsoft Office (Excel).

Benefits

We are committed to offering competitive benefits programs for all of our employees, including health insurance and professional development opportunities.

Our Commitment to Diversity and Inclusion

We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better.


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