Senior Food and Beverage Operations Manager
hace 13 horas
Susurros del Corazon is situated on the Riviera Nayarit, a tropical paradise where warm breezes ruffle hammocks, and perfect sunsets end each extraordinary day. Our luxury resort is the perfect destination for those seeking a unique culinary experience.
Job Description
We are seeking a talented and experienced Food and Beverage Strategy Leader to join our team at Susurros del Corazon. As a key member of our leadership team, you will be responsible for the execution and supervision of a high-end dining experience at our resort, including restaurants, in-room dining, banquets, amenities, and other outlets.
Key Responsibilities
- Execute and supervise the entire Food and Beverage operation in the hotel, points of sale, and consumption centers.
- Develop and implement a comprehensive Food and Beverage strategy that aligns with the resort's vision and mission.
- Create unique and memorable dining experiences for our guests, incorporating Auberge standards and values.
- Directly responsible for the development and relationship of unique food and beverage events for the property.
- Lead and analyze guest satisfaction, quality of service, sales, costs, quality, and presentation of food and beverage products, service standards, condition, and cleanliness of facilities and equipment.
- Lead a group of managers in each area to achieve guest satisfaction, team member engagement, and service delivery goals.
Qualifications
- Bachelor's Degree or Diploma in Hotel Management, Food and Beverage, or a related field.
- Five or more years of operating experience in a similar capacity in a top restaurant group or luxury hotel Food and Beverage department.
- Experience in maintaining state and federal health and safety regulations.
- Ability to communicate effectively and coordinate the front and back of the house to deliver an exceptional experience.
- Must meet goals for key metrics: Guest Satisfaction in culinary, Employee Satisfaction in culinary, Food Cost.
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