Technology Director

hace 2 semanas

Guadalajara, Jalisco, México Broadridge A tiempo completo

At Broadridge, we strive to empower our associates to achieve more. If you're passionate about developing your career while helping others, come be a part of our team.

Key Responsibilities:

Open position for a SRE engineer.

Key Goals:

Create scalable and highly reliable software systems.

Drive Site Reliability Engineering agenda to improve availability, reliability, and performance of services.

Triage incidents to drive resolutions and root cause analysis.

Identify tasks that can be automated and reduce manual work for the team.

Work on break/fix hands-on Linux and AIX platforms as well as interaction with external parties for critical issue or hardware/software support tickets.

Work on strategic projects related to DR testing, automated failover, next-gen monitoring, and system readiness.

Ensure our systems are healthy, monitored, automated, fault-tolerant, and designed to scale.

Directly interact with business unit executives and project management teams to communicate operational status, key project status, and business value of services produced.

Provide clear communication/escalation/follow-up and closure to business-impacting events involving multiple Broadridge teams and external partners.

Required Skills and Qualifications:

5-8 years of experience in service delivery roles for systems administration of Red Hat Linux systems in a large-scale production environment.

Knowledgeable in middleware administration in Apache, Tomcat, and IHS.

Working knowledge of network load balancing.

Thorough knowledge of good server and system administration principles.

Monitoring tools like SCOM, BSM, Datadog, and Splunk.

Strong functional knowledge of core protocols such as TCP/IP, SSH, SMTP, LDAP, NFS, and DNS.

Knowledge of ITIL processes, change management, and incident management.

Understanding of SSL certificates and chain certificates.

Technology Skills:

Must have:

Red Hat Linux administration, RHEL 6, 7, 8.

Middleware knowledge - Apache, IHS, Tomcat (administration and configuration).

Scripting skills like shell, bash; automations like Ansible.

Knowledge on AWS and/or Azure.

Terraform.

Good to have:

AIX administration.

Windows Server administration.

Networking knowledge on DNS, IP, NFS, load balancers, and certificates management.

IT operations, ITIL, Remedy, or other ticketing tools.

Monitoring tools - SCOM, Datadog, Splunk, or any other.

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work.

Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.

We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work.

We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.

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