Client Solutions Specialist
hace 4 horas
About the Role:
Foster meaningful relationships with clients throughout the end-to-end process of compensation surveys.
As a Client Solutions Specialist at Mercer, you will be part of a dynamic team driving the success of our clients.
- Develop and maintain strong relationships with clients to ensure their needs are met.
- Collaborate with cross-functional teams to deliver high-quality results.
- Provide exceptional customer service, addressing client inquiries and concerns in a timely manner.
- Analyze data to identify trends and insights that drive business growth.
- Stay up-to-date on industry developments and best practices to continually improve service delivery.
What You'll Need:
- Bachelor's degree in a relevant field, such as administrative, HR, or commerce.
- Minimum 2 years of experience in customer-facing roles, preferably in a business-to-business or HR function.
- Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
- Intermediate-advanced English language skills, both written and spoken.
What Sets You Apart:
- Excellent communication and interpersonal skills, with the ability to build strong relationships.
- Strong analytical and problem-solving skills, with attention to detail.
- Ability to work in a fast-paced environment, prioritizing tasks and meeting deadlines.
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