Business Financial Analyst

hace 1 mes


Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

At Hewlett Packard, we value diversity and inclusion. Our goal is to create a workplace where talent can thrive. As a Business Financial Analyst - Cash Flow Specialist within our Global Direct Collection Team, you will play a pivotal role in building strategic relationships with customers, understanding their business models, identifying challenges in the payment process, and finding solutions to improve HP's cash flow.

Key Responsibilities:

  • BUILDING STRATEGIC RELATIONSHIPS WITH CUSTOMERS
  • UNDERSTANDING BUSINESS MODELS AND IDENTIFYING CHALLENGES IN THE PAYMENT PROCESS
  • FINDING SOLUTIONS TO IMPROVE CASH FLOW
  • SENDING CONSOLIDATED ACCOUNT STATEMENTS
  • LOGGING DISPUTES RAISED BY CUSTOMERS
  • CONDUCTING CRITICAL CALLS WITH ORDER MANAGEMENT GROUPS
  • HAVING AD-HOC CALLS WITH ACCOUNTS PAYABLE REPRESENTATIVES
  • FOLLOWING UP WITH CUSTOMERS' REQUESTORS
  • COMMUNICATING WITH CREDIT ANALYSTS, SALES, AND ACCOUNT MANAGEMENT TEAMS
  • ESCALATING CASES WITHOUT A CLEAR RESOLUTION PATH

Requirements:

  • Bachelor's or Master's degree in Finance, Administration, Business, Economics, or similar
  • Advanced English language skills
  • 1 year of experience in collections, customer service, accounts payable, or receivable
  • Understanding of collection strategies and financial concepts
  • Good communication, negotiation, and conflict resolution skills
  • Ability to build relationships across teams and cultures
  • Understanding of Quote to Cash process

Your Benefits Package:

  • Life insurance
  • Major Medical Insurance
  • Savings Fund
  • 12 paid holidays per year
  • Restaurant and food vouchers
  • Fitness Programs


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