Business Financial Analyst
hace 1 semana
At Hewlett Packard, we value diversity and inclusion. Our goal is to create a workplace where talent can thrive. As a Business Financial Analyst - Cash Flow Specialist within our Global Direct Collection Team, you will play a pivotal role in building strategic relationships with customers, understanding their business models, identifying challenges in the payment process, and finding solutions to improve HP's cash flow.
Key Responsibilities:
- BUILDING STRATEGIC RELATIONSHIPS WITH CUSTOMERS
- UNDERSTANDING BUSINESS MODELS AND IDENTIFYING CHALLENGES IN THE PAYMENT PROCESS
- FINDING SOLUTIONS TO IMPROVE CASH FLOW
- SENDING CONSOLIDATED ACCOUNT STATEMENTS
- LOGGING DISPUTES RAISED BY CUSTOMERS
- CONDUCTING CRITICAL CALLS WITH ORDER MANAGEMENT GROUPS
- HAVING AD-HOC CALLS WITH ACCOUNTS PAYABLE REPRESENTATIVES
- FOLLOWING UP WITH CUSTOMERS' REQUESTORS
- COMMUNICATING WITH CREDIT ANALYSTS, SALES, AND ACCOUNT MANAGEMENT TEAMS
- ESCALATING CASES WITHOUT A CLEAR RESOLUTION PATH
Requirements:
- Bachelor's or Master's degree in Finance, Administration, Business, Economics, or similar
- Advanced English language skills
- 1 year of experience in collections, customer service, accounts payable, or receivable
- Understanding of collection strategies and financial concepts
- Good communication, negotiation, and conflict resolution skills
- Ability to build relationships across teams and cultures
- Understanding of Quote to Cash process
Your Benefits Package:
- Life insurance
- Major Medical Insurance
- Savings Fund
- 12 paid holidays per year
- Restaurant and food vouchers
- Fitness Programs
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