Quality Improvement Specialist
hace 2 semanas
Company Overview:
HERE Technologies is a leading location data and technology platform company that empowers customers to achieve better outcomes.
We take pride in creating solutions that fuel innovation, provide opportunity, and foster inclusion to improve people's lives.
Job Summary:
We are seeking a Quality Improvement Specialist to join our team. As a Quality Improvement Specialist, you will be responsible for planning, implementing, and monitoring improvement initiatives across the organization using Lean Six Sigma framework.
Key Responsibilities:
- Monitor project performance in cooperation with the Project Manager/Production manager/Product Owner and ensure preventive and corrective actions are implemented
- Identify opportunities for improvement by uniting HERE process performance & industry standard frameworks to drive prevention of Customer issues
- Accountable for project level results, personal and team goals
- Facilitate issue resolution per customer escalation in cooperation with the resolution team and ensure preventive and corrective actions are implemented
- Conduct process mapping and identify waste in process steps
- Implement gap analysis and propose solutions to improve process efficiency
- Promote best practices for continuous improvement and provide coaching to build team members' problem-solving skills
- Facilitate risk identification and assessment activities
- Report attribute performance based on dashboards
Requirements:
We are looking for an individual with a Bachelor's degree, preferably in Engineering, Business Administration, or similar. A Lean Six Sigma Certification or similar knowledge (Green Belt) is preferred.
The ideal candidate should have experience in Quality System Management and knowledge of certification standards such as ISO & ASPICE. Advanced Product Quality Planning (APQP) knowledge is a plus.
A minimum of 3+ years of related experience is required. The ability to work within a cross-functional team and a multi-cultural environment is essential.
Benefits:
Here Technologies offers a competitive salary range of $80,000 - $110,000 per year, depending on experience.
Other Information:
Here Technologies is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
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