Senior Hotel Operations Manager
hace 3 semanas
About This Opportunity
We are seeking an accomplished General Manager to lead our luxury hotel, SOFITEL LEGEND SANTA CLARA CARTAGENA. As a forward-thinking and results-driven leader, you will be responsible for steering daily operations, driving peak financial performance, and delivering exceptional guest experiences.
Key Responsibilities
- Report directly to the Vice President of Operations, providing strategic leadership and guidance to the hotel team.
- Develop and implement effective strategies to enhance guest satisfaction, colleague engagement, and revenue growth.
- Build strong relationships with guests, owners, and team members, fostering a culture of excellence and collaboration.
- Maintain a deep understanding of the local market, leveraging this knowledge to inform business decisions and drive success.
- Supervise and mentor a high-performing team, promoting a culture of innovation, adaptability, and continuous improvement.
Requirements
- Fluent in English, with Spanish language skills desirable.
- Proven leadership experience in luxury hotel management, with a minimum of five years in a similar role.
- Exceptional financial acumen, with a strong understanding of revenue management, cost control, and budgeting.
- Excellent interpersonal and communication skills, with a proven ability to build strong relationships and drive results through effective collaboration.
About Accor Hotels
Accor Hotels is a world-leading hospitality group, driven by a passion for innovation, customer satisfaction, and team excellence. As a member of our team, you will have the opportunity to work with a diverse and talented group of professionals, leveraging your skills and expertise to deliver exceptional results and exceed guest expectations.
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