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Network Infrastructure Specialist
hace 2 meses
**Job Summary**
We are seeking a highly skilled Network Support Analyst to join our team at NTT DATA Services. As a Network Support Analyst, you will be responsible for providing technical support and maintenance for our network infrastructure.
**Key Responsibilities**
- Design and implement network infrastructure solutions, including WAN/LAN networking and protocol interoperability.
- Provide technical support and troubleshooting for network operation devices, such as routers, switches, and access points.
- Develop and maintain strong knowledge of network monitoring tools, such as Solarwinds or Entuity.
- Collaborate with cross-functional teams to ensure seamless network operations and customer satisfaction.
- Stay up-to-date with industry trends and best practices in network infrastructure and security.
**Requirements**
- 4+ years of experience in network infrastructure and support.
- Strong knowledge of network protocols, including TCP/IP, DNS, and DHCP.
- Experience with network monitoring tools and troubleshooting techniques.
- Excellent communication and problem-solving skills.
- CCNA certification or equivalent experience.
**Nice to Have**
- Knowledge of wireless infrastructure and troubleshooting techniques.
- Experience with ITIL Library and customer service skills.
- Teamwork and adaptability to changes.
**Education Requirements**
- Network Engineer, Telecomm Engineer, or Electronic Engineer degree.
**About NTT DATA Services**
NTT DATA Services is an equal opportunity employer and values diversity in the workplace. We are committed to creating a inclusive environment for all employees and applicants.
