Cash Flow Analyst
hace 1 día
At Lilly, we strive to make life better for people around the world through our innovative healthcare solutions. As a financial professional, you will play a crucial role in ensuring the smooth flow of cash and maintaining high-quality financial business controls.
**Key Responsibilities:**
- Act as the primary point of contact for customer inquiries related to customer master data in the SAP ERP system.
- Ensure adherence to Sarbanes Oxley (SOX) and Financial Business controls to guarantee the accuracy and reliability of financial data.
- Continuously improve and refine processes to achieve best practices and optimize financial performance.
- Analyze customer aging through FSCM (SAP module) to identify collection priorities and optimize cash flow.
- Respond to customer inquiries regarding invoice disputes and ensure timely resolution.
- Enter customer disputes in FSCM (SAP module) and maintain accurate records.
- Utilize market best practices to contact customers by phone or mail for collections and ensure prompt payment.
- Maintain accurate records of customer payments and long-term payment arrangements.
- Ensure compliance with reports required by the insurance company.
- Monitor the Prompt Payment discount functionality to optimize cash flow.
**Compliance:**
- Understand and adhere to all compliance policies, laws, regulations, and The Lilly Red Book.
- Ensure adherence to document retention requirements in line with Lilly Global Record Retention Schedule and applicable local legal requirements.
- Implement operational controls to ensure accuracy and reliability of financial data.
- Integrate compliance into daily activities and respond to any corrective actions.
- Cooperate with investigations, monitoring, and audits.
**Requirements:**
- University degree in Accounting, Business, or Finance.
- Demonstrated knowledge of Order to Cash work stream with a minimum of 2 years of experience in a multinational company or shared services environment.
- Minimum 2 years of customer-facing experience.
- Fluent in English with excellent communication skills.
- Excellent active listening skills with effective verbal skills to respond to customers.
- Strong analytical skills and attention to detail.
- Able to respond flexibly and empathetically to customer needs and manage expectations effectively.
- High learning agility in a fast-paced environment.
- Able to translate information into meaningful understandings and apply to assigned projects.
- Problem-solving skills.
- Able to work under pressure, managing short deadlines, multiple priorities, and maintaining standards.
- Proficient in Microsoft Office software (Excel, Word, etc.).
**Desirable:**
- Compliance and controls experience.
- Portuguese language.
- Strong customer service skills.
- SAP experience.
Lilly is an equal-opportunity employer and does not discriminate based on age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status.
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