Delivery and Pick-up Specialist
hace 2 meses
We are seeking a highly skilled and experienced Courier/Swing Driver II to join our team at FedEx. As a key member of our operations team, you will be responsible for delivering and picking up packages in a safe and efficient manner, while providing exceptional customer service.
Key Responsibilities- Operate company vehicles safely and efficiently, complying with all governmental and corporate procedures.
- Accomplish accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and miss-sorts.
- Provide coverage for all assigned routes within the station's service area.
- Seek additional business from current customers and attempt to gain new business.
- Answer customer questions on FedEx features of service and keep customers informed about the company and its services.
- Ensure that packages conform to FedEx features of service, that proper labeling is provided, and that all paperwork is complete, neat, and accurate.
- Determine legality of packages, including special requirements for dangerous goods and international shipments, and separate packages by service type and destination in accordance with established procedures.
- Scan packages according to prescribed procedures and demonstrate proficiency in features of service and equipment.
- Ensure customers have adequate supply of FedEx materials for shipping.
- Meet aircraft and transport packages as required for sorting operations.
- Load and unload aircraft, containers, and company vehicles, and operate mechanized ramp equipment to load and unload packages.
- Clean, wash, and perform minor maintenance to company vehicles as necessary, and maintain a neat and clean personal appearance to uphold the company's public image.
- High School diploma or equivalent.
- Two (2) years' courier experience.
- Must be able to demonstrate multi-route knowledge.
- Must be licensed for the type of vehicle assigned and have no preventable accidents during the previous two (2) years.
- Ability to maneuver packages of any weight above 75 pounds with appropriate equipment and/or assistance from another person.
- Good human relations and verbal communication skills.
- Thorough knowledge of the station's service area preferred.
- Demonstrated skills in adaptability, dependability, and excellent courier methods.
- Senior Courier experience or a minimum of 3 years of experience in the company.
- No preventable accidents or inefficiencies in fuel consumption or scanning errors in the last 2 months.
- Meet efficiency and productivity metrics, validated by your Manager.
- Knowledge of at least 7 current routes at the station.
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