Delivery and Pick-up Specialist

hace 2 meses


Toluca, México FedEx A tiempo completo
Job Summary

We are seeking a highly skilled and experienced Courier/Swing Driver II to join our team at FedEx. As a key member of our operations team, you will be responsible for delivering and picking up packages in a safe and efficient manner, while providing exceptional customer service.

Key Responsibilities
  • Operate company vehicles safely and efficiently, complying with all governmental and corporate procedures.
  • Accomplish accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and miss-sorts.
  • Provide coverage for all assigned routes within the station's service area.
  • Seek additional business from current customers and attempt to gain new business.
  • Answer customer questions on FedEx features of service and keep customers informed about the company and its services.
  • Ensure that packages conform to FedEx features of service, that proper labeling is provided, and that all paperwork is complete, neat, and accurate.
  • Determine legality of packages, including special requirements for dangerous goods and international shipments, and separate packages by service type and destination in accordance with established procedures.
  • Scan packages according to prescribed procedures and demonstrate proficiency in features of service and equipment.
  • Ensure customers have adequate supply of FedEx materials for shipping.
  • Meet aircraft and transport packages as required for sorting operations.
  • Load and unload aircraft, containers, and company vehicles, and operate mechanized ramp equipment to load and unload packages.
  • Clean, wash, and perform minor maintenance to company vehicles as necessary, and maintain a neat and clean personal appearance to uphold the company's public image.
Requirements
  • High School diploma or equivalent.
  • Two (2) years' courier experience.
  • Must be able to demonstrate multi-route knowledge.
  • Must be licensed for the type of vehicle assigned and have no preventable accidents during the previous two (2) years.
  • Ability to maneuver packages of any weight above 75 pounds with appropriate equipment and/or assistance from another person.
  • Good human relations and verbal communication skills.
  • Thorough knowledge of the station's service area preferred.
  • Demonstrated skills in adaptability, dependability, and excellent courier methods.
Preferred Qualifications
  • Senior Courier experience or a minimum of 3 years of experience in the company.
  • No preventable accidents or inefficiencies in fuel consumption or scanning errors in the last 2 months.
  • Meet efficiency and productivity metrics, validated by your Manager.
  • Knowledge of at least 7 current routes at the station.


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