Senior Conferencing Platform Manager

hace 4 semanas


Durango, México Novartis A tiempo completo

Job Summary

We are seeking a highly skilled Senior Conferencing Platform Manager to join our team at Novartis. As a key member of our Conferencing Platform Services team, you will be responsible for defining standards, governance, and run & build services for conference rooms, collaboration spaces, and devices. You will also develop and execute reporting and business intelligence for all conferencing services, and lead the relevant initiatives in updating legacy systems to current industry standards.

Key Responsibilities:

  • Define and implement standards, governance, and run & build services for conferencing platforms.
  • Develop and execute reporting and business intelligence for conferencing services.
  • Lead initiatives to update legacy systems to current industry standards.
  • Manage the budget and financial accountability for conferencing services.
  • Investigate and convey improvements for current or forthcoming products.

Requirements:

  • Minimum 8+ years of experience in managing global conferencing solutions.
  • History of stakeholder management in a global environment.
  • Strong customer orientation and ability to work in a fast-paced environment.
  • ITIL V4 Foundations Certification.

Skills:

  • Knowledge of conferencing technology industry standards.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.

Language: English.


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