Collections Specialist

hace 6 días


San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completo

Credit Risk Management for Success

Key Responsibilities:

The Collections Specialist at Johnson Controls will be responsible for ensuring timely payment of invoices, coordinating the collection of past due payments, and identifying high-risk customers by analyzing their credit limit to open account balance.

How You Will Achieve Success:

  • Anayze risk comparing credit limit to open balance
  • Minimize exposure for high-risk customers
  • Identify disputes on accounts and turn over to resolver
  • Complete daily Collections tasks on Collections ERP
  • Send out welcome information for new accounts
  • Fill out credit inquiries for customers
  • Inactivate dormant accounts
  • Prepare accounts for litigation team
  • Prepare Weekly reports of AR accounts and Internal scalation with your team

What We Need:

  • Advanced English language level (mandatory)
  • Intermediate French language level (Plus)
  • Developed data analytic skills
  • Prior collections and risk assessment experience
  • Demonstrated ability to carry out assignments to their completion
  • Provide excellent customer service
  • Ability to establish and maintain effective working relationships with employees and managers
  • Proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.

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