Customer Support Associate

hace 1 mes


Guadalajara, Jalisco, México Neostella A tiempo completo

At Neostella, we leverage cutting-edge technologies to deliver tailored solutions for our clients' business needs. Our offerings include Neodeluxe Legal Solutions, Work-Relay process and workflow solutions for Salesforce, Robotic Process Automation, and Application Integration. To continue our growth, we are seeking a Support Specialist who will work in a fast-paced, rapidly growing startup environment. The growth potential and opportunities here are vast, and we want you to be a part of our journey.

Key Responsibilities:

  • Database entry and management
  • Reporting and data analysis
  • Receiving, verifying, capturing, and digitizing documents and data
  • Completing individual tasks, as assigned and within determined deadlines
  • Conducting the Intake process of gathering new client information (via phone and/or submitted documentation) and creating new Filevine projects.

Requirements

  • 1+ years of experience with data entry or related experience
  • Digitization skills and attention to detail
  • Ability to complete tasks assigned at a quick and accurate pace
  • Collaboration and communication of status of tasks
  • Microsoft office skills, PDF Adobe
  • Good English language oral and written communication skills
  • Easily understand English-language task direction without formal documentation


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