UX Service Designer, Digital Transformation Specialist
hace 4 semanas
About the Role
We are seeking a UX Service Designer to join our team at Ecovadis, a leading provider of business sustainability ratings. As a UX Service Designer, you will be responsible for conceiving and conducting user research, interviews, and surveys to translate them into sitemaps, user flows, customer journey maps, wireframes, mockups, and prototypes.
Key Responsibilities
- Collaborate with technology, product, and business teams to uncover customer and business needs and translate them into intuitive and engaging digital experience designs.
- Facilitate discovery sprints and workshops to support early-stage product definition by uncovering customer pain points and opportunities.
- Facilitate collaboration and communication between technology and business stakeholders through discovery, design, and product development sprints.
- Adapt industry best practices and create new service design and business analysis tools, methods, and standards.
- Partner with clients to develop a strategic plan to implement their technology vision.
Requirements
- Expertise in standard UX software such as Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer, Mural, Miro, LucidChart, Figma, Jira, Confluence, etc.
- Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
- Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.
- Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
About Ecovadis
Ecovadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social, and ethical risks.
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