Project Portfolio Analyst

hace 5 días


Ciudad de México, Ciudad de México Zendesk A tiempo completo
Strategic Project Portfolio Management Role

In a fast-paced SaaS environment, we are seeking a skilled Project Portfolio Analyst to join our Corporate Program Management Office (CPMO) at Zendesk. The successful candidate will help us effectively manage and optimize our project portfolios to achieve business objectives.

The ideal candidate will partner with CPMO leadership, Corporate Strategy, and teams across the company to develop and maintain strategic project portfolio reports, roadmaps, and OKR reporting for senior leadership. This includes collaborating with Business Leads, Program Managers, and delivery team leaders to ensure accurate and timely reporting of program plans and OKR status.

This role requires strong analytical skills, effective communication, and problem-solving abilities. The successful candidate must be able to tailor their approach to meet the needs of Zendesk teams and follow and positively influence OKR and CPMO methodology and best practices.

Key Responsibilities:
  • Develop and maintain strategic project portfolio reports, roadmaps, and OKR reporting for senior leadership.
  • Collaborate with Business Leads, Program Managers, and delivery team leaders to ensure accurate and timely reporting of program plans and OKR status.
  • Identify areas for improvement and make strategic recommendations to optimize OKR governance and cross-functional resource alignment processes.
  • Communicate effectively with cross-functional teams to synthesize information, understand challenges, and recommend solutions.

We offer a competitive salary in the range of $70,000 - $100,000 per annum, depending on experience, as well as opportunities for professional growth and development.


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