Global Cybersecurity Operations Lead

hace 7 días


Ciudad de México, Ciudad de México HSBC A tiempo completo

Our Cybersecurity Global Defence function is a key part of our overall cybersecurity strategy. We are seeking an experienced professional to join our team as a Cybersecurity Analyst to help us detect and respond to information and cybersecurity threats across global HSBC assets and estate.

About the Role:

This role involves operating within the Global Cybersecurity Operations (GCO) team, which provides a coordinated suite of services and is responsible for the detection and response to information and cybersecurity threats across global HSBC assets and estate.

Main Activities:
  1. Monitoring multiple HSBC networks simultaneously using the latest threat detection technologies to detect, analyse and respond to cyber security incidents.
  2. Monitoring the entire global HSBC technology and information estate for new attacks and logging them to appropriate systems.
  3. Triaging potentially malicious events to determine severity and criticality of the event.
  4. Responding to alerts from various monitoring/detection systems and platforms within defined SLAs.
  5. Following detailed processes and procedures to analyse, respond to and/or escalate cyber security incidents.
  6. SUPPORTING CYBER SECURITY INCIDENTS THROUGH TO ERADICATION AND FEEDBACK LESSONS LEARNED IN TO IMPROVED CYBER RESILIENCE.
  7. Analysing network traffic using a variety of analysis tools.
  8. Monitoring security appliance health and performing basic troubleshooting of security devices.
  9. Analysing malicious artefacts obtained from network monitoring with a focus on generation of threat intelligence and service improvement.
  10. Identifying and developing new ideas to enhance our detection capability and mitigations across the security platforms.
  11. Reviewing and validating new Use Cases and Playbooks created by Cybersecurity colleagues.
  12. Researching emerging threats and vulnerabilities to aid in the identification of cyber incidents.
  13. Applying structured analytical methodologies to maximise threat intelligence growth and service efficacy.
  14. Supporting handovers to other teams and countries at the start and end of the working shift.
  15. Contributing to the continued evolution of hunting, monitoring, detection, analysis and response capabilities and processes.
  16. Training, developing and mentoring colleagues in area(s) of specialism.
  17. Collaborating with the wider Cybersecurity teams to ensure that the core, underlying technological capabilities that underpin an effective and efficient operational response to current and anticipated threats and trends remain fit for purpose.


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