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Refrigeration Systems Development Specialist
hace 1 mes
The Refrigeration Project Development Application Engineer plays a crucial role in supporting the sale of Chiller Solutions products through JCI HVAC System Branches and export markets. This position is based in our STIVA production facility and focuses on customer engagement during technical exploration and testing visits.
Key Responsibilities- Collaborate with customers, MTY testing teams, and field sales teams to address product technical inquiries and systems design and operations challenges.
- Provide systems applications advice, creative solutions to unique customer needs, and leverage competitor knowledge to create advantages.
- Develop tools and documentation to support field sales and automate processes for common inquiries.
- Leverage customer interaction to gain industry insights, understanding why YORK was chosen, what competitors are offering, new industry applications/requirements, etc.
- Gain insight into the pipeline of complex projects and provide support/guidance to the field as necessary, engaging other AE teams as needed.
- Assist and counsel customers and sales personnel in resolving equipment/job/code challenges.
- Effectively communicate and follow up with sales personnel, design engineers, and product management teams to ensure customer requirements are clearly understood and responses are efficiently executed.
- Act as a spokesperson for Johnson Controls with customer groups and seek new areas of interest for Johnson Controls offerings.
- A BS degree in Engineering is required.
- A minimum of 10 years experience in refrigeration or a related field is required.
- A solid understanding of the principles of large refrigeration systems and associated equipment is required.
