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Customer Quality Assurance Specialist

hace 1 mes

Aguascalientes, Aguascalientes, México Autoliv Mexico A tiempo completo

As a Customer Quality Assurance Specialist at Autoliv Mexico, you will be responsible for leading a multidisciplinary team to resolve quality issues related to our customers. Your primary goal will be to ensure customer satisfaction meets expectations by coordinating all activities and driving problem resolutions.

Key Responsibilities:

  • Provide follow-up on all quality issues related to the customer
  • Coordinate activities to ensure customer satisfaction meets expectations
  • Drive multidisciplinary team to problem resolutions
  • Promote customer standpoint at plant level
  • Promote continuous improvement and zero defects culture

Requirements:

  • Bachelor's degree
  • Microsoft office skills
  • Customer portals experience (desirable)
  • Problem solving skills
  • Leadership
  • Effective communication
  • Administration

What's in it for you:

  • Attractive compensation package
  • Recognition awards, company events, family events, university discount options, and many more perks
  • Gender Pay Equality

Autoliv is proud to be an equal opportunity employer. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.