Global Marketing Operations Data Specialist

hace 7 días


Ciudad de México, Ciudad de México Zendesk A tiempo completo
About the Role

We are seeking a highly motivated and ambitious Global Marketing Operations Data Specialist to join our team in Mexico City. As a key member of our Global Marketing Operations team, you will play a critical role in improving data quality across the Marketing and GTM organizations.

Job Responsibilities

Your primary focus will be on improving data quality across the Marketing and GTM organizations, ensuring flawless execution of global marketing campaigns. Key responsibilities include:

  • Data cleansing and validation to ensure high-quality data.
  • Developing and implementing data augmentation, transformation, and normalization programs.
  • Collaborating with cross-functional teams to determine data requirements and deliver integrated solutions to address cross-functional data challenges.
  • Monitoring and analyzing data quality performance metrics.
  • Identifying areas for improvement and successfully implementing data quality enhancements.
About You

To excel in this role, you should have proven experience in marketing operations and data management, the ability to operate in a fast-paced environment, and feel comfortable taking ownership and responsibility.

Requirements

The ideal candidate will possess:

  • Education and experience in Marketing, Business, or a related field (Bachelor's degree or equivalent experience).
  • Experience with marketing automation and CRM platforms (preferably Marketo and Salesforce).
  • Advanced proficiency with Excel, advanced marketing and reporting tools, and data sets.
  • Excellent analytical and problem-solving skills.
Preferred Qualifications

The following qualifications are preferred but not required:

  • 2+ years of experience in data management techniques, data analytics, business intelligence, or related fields.
  • Experience with data orchestration tools, such as Openprise.
  • Ability to write SQL or interest in learning.
Working at Zendesk

At Zendesk, we believe in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate, and learn while also giving our people the flexibility to work remotely for part of the week.

This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico). We offer a competitive salary, estimated to be between $65,000 and $85,000 per year, depending on experience.



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