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**Financial Crimes AML Team Lead**
hace 2 meses
**About Stripe**
Stripe is a leading financial infrastructure platform for businesses, providing a range of services to help companies grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a significant amount of work ahead.
**The Stripe Delivery Center (SDC) Strategy**
As Stripe's user base and global footprint grows, we have unique support problems resulting from our scale and the type of businesses we partner with. The SDC strategy aims to provide operational leverage and expand Stripe's portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams.
**The Role**
In this role, you will act as a player-coach, supporting a team of 10 AML investigators who ensure that our platform remains safe, prohibited parties are not allowed to utilize our services, and we identify bad actors engaging in financial crimes and mitigate risks.
**Key Responsibilities**
- Coach and guide a new team of in-office AML specialists to efficiently identify money laundering, terrorism financing, and/or sanctions risks.
- Set the path and strategy for your team to complete financial crimes investigations, inclusive of reviewing individual Stripe accounts and large amounts of transactional data.
- Monitor efficiency, productivity, and workload to ensure AML cases are reviewed within the agreed SLA and with the best quality.
- Build a great culture and a safe space for your team that boosts their growth and strengthens their abilities.
- Analyze performance and make decisions based on data.
- Support recruitment and hiring initiatives.
- Coach and mentor individuals to meet career goals via structured career development conversations.
- Transmit and foster our values, serving as a beacon of Stripe's user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment.
**Requirements**
- Experience coaching/leading AML Operations teams and managing performance.
- Experience with payments, risk, compliance, and/or financial services industry operations.
- Expertise in AML regulations and best practices.
- Excellent written and verbal communication skills in both English and Spanish.
- Strong Operational background.
- Ability to work cross-functionally to deliver best results and promote partnership.
- Excellent interpersonal and communications skills.
- Exemplary planning and time management skills.
**Preferred Qualifications**
- Knowledge of financial crime regulatory frameworks, inclusive of BSA Patriot Act, OFAC, and EU Anti-Money Laundering Directives.
- Industry certifications such as ACAMS, ICA, or FIBA.
- Passion for process improvement and innovation.
**In-Office Expectations**
Office-assigned Stripes in most of our locations are expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team, and location.