Cloud Operations Specialist

hace 7 días

Guadalajara, Jalisco, México AgileOne A tiempo completo
About the Role

AgileOne is seeking a highly skilled Senior Cloud Operations Engineer to join our team. As a key member of our cloud operations team, you will be responsible for designing, developing, and maintaining scalable AWS solutions and infrastructure.

Key Responsibilities
  • Design and develop scalable AWS solutions and infrastructure, including CloudFront, ELB, EC2, RDS, S3, DynamoDB, Elasticache, ECS, and Route53.
  • Implement Infrastructure as Code (IaC) using Pulumi, Terraform, and CloudFormation.
  • Monitor and troubleshoot systems using Splunk, CloudWatch, EventBridge, DataDog, and NewRelic.
  • Develop tooling and processes to automate the deployment of SaaS-based applications and their underlying operating systems and infrastructure.
  • Collaborate with the DBA team to perform PostgreSQL and Oracle database administration, including maintenance, troubleshooting, tuning, optimization, installation, upgrades, backup/recovery, and data migration.
  • Partner with Engineering, Development, Quality Assurance, Professional Services, and Technical Support to ensure the success of assigned product offerings and schedules.
  • Engage in Agile team practices, including daily standups, backlog refinement, release planning, and sprint planning.
  • Coordinate configuration changes, installs, and upgrades with development teams and product owners while following company change control procedures.
  • Advise the Architecture team on infrastructure enhancements and services that will facilitate overall improvement of the company's product offerings.
  • Research, evaluate, and implement new technologies based on company and product needs.
  • Participate in capacity planning to determine future infrastructure needs.
  • Participate in 24x7 on-call responsibilities, maintaining the availability and performance of all customer-facing production services.
  • Triage and participate in the resolution of complex problems, including network connectivity issues, that span multiple tiers of application/infrastructure.
  • Implement monitoring and reporting capabilities to assist engineering in rapidly identifying issues.
  • Actively monitor supported systems and respond promptly to security or usability concerns.
  • Review application logs and analyze events using cloud-native services or third-party SIEM tools.
  • Upgrade systems and processes as required for enhanced functionality and security compliance.
  • Maintain product service level agreements.
  • Accurately document all processes and procedures for routine and non-routine tasks.
Ideal Candidate
  • Hold a Degree/Diploma in Computer Science, Engineering, or a related field.
  • Have at least 2 years of experience, ideally within a Software Engineer or Software Architect role.
  • Be a strong networker and relationship builder.
  • Possess strong attention to detail and deliver work of a high standard.
  • Be highly goal-driven and work well in fast-paced environments.
What We Offer
  • Excellent career development opportunities.
  • Join a well-known brand within IT Services.
  • Opportunity to make a positive impact.

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