Senior Data Engineer
hace 5 días
Job Summary
Isita is seeking a highly skilled Senior Data Engineer to join our team. As a key member of our technical staff, you will be responsible for ensuring the optimal operation of our technical systems and equipment for end users.
Key Responsibilities
- Technical Support: Provide technical support to end users, diagnosing and resolving technical issues that may arise in their environments.
- Solution Implementation: Implement new technology solutions and system upgrades to improve efficiency and functionality.
- Documentation: Create and maintain guides and procedures related to the technologies implemented in end-user environments.
- Training: Develop and deliver training programs to support the use of tools in end-user environments.
- Reporting: Generate reports on the use, status, and incident of systems and services for end users.
Requirements
- Reporting and Analytics: Create reports, dashboards, and data queries to support business decision-making.
- Scripting: Develop and maintain scripts to automate tasks and improve efficiency.
- Testing and Quality Assurance: Conduct testing and quality assurance for global end-user configurations.
- Documentation and Training: Create end-user guides and training programs for GSC and FSO.
- Process Analysis and Improvement: Analyze and resolve problems in end-user environments, identifying opportunities for process improvement.
Requirements and Qualifications
- Technical Expertise: Strong technical expertise in Windows 11, O365, System Center Client, and Intune.
- Communication Skills: Excellent communication and presentation skills, with the ability to present project progress and definitions to stakeholders.
- Problem-Solving Skills: Strong problem-solving skills, with the ability to resolve technical incidents in end-user environments.
- Collaboration: Ability to work collaboratively with support groups and other stakeholders to achieve business objectives.
What We Offer
Isita offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to attracting and retaining top talent, and offer a competitive compensation and benefits package.
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