Program Support Specialist
hace 1 mes
The Program Support Specialist will play a vital role in the success of our Higher Education team. This individual will work closely with team members to ensure the smooth execution of programs. Key responsibilities include:
- Assisting with the creation and maintenance of online registration platforms
- Updating vendor manager and participant information
- Completing bulk and manual registrations
- Preparing final program documentation for distribution to travelers
- Creating orientation and marketing materials for clients
- Organizing and managing individual travel requests, including vouchers for confirmation
- Assisting with the collection of outstanding individual payments from program participants
- Developing template itineraries for various destinations
- Assisting with program pricing and proposals as needed
- Reviewing, updating, and sending participant invoices
- Providing support to the Global Experiences team with document creation and assistance
- Assisting the Air team with CRM entries, double-checking names upon ticketing, and individual air PSA
- Platform support: CRM, GIS, GRS integration assistance
- Completing other general administrative tasks, including mailing, phone calls, and data entry projects
Requirements:
- Basic Microsoft Office proficiencies, including Excel, Word, Access, Outlook, and PowerPoint
- Strong teamwork skills, with a proactive approach to adding value
- Excellent written and oral communication skills
- Ability to multi-task and prioritize to complete several projects
- Capacity to work independently in a fast-paced environment
- Strong attention to detail and organizational skills
- Interest in global education, with a basic knowledge of world markets, capital cities, languages spoken, and currencies
- Bachelor's Degree Desired
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