Medical Recovery Specialist
hace 1 semana
We are seeking a highly skilled Medical Recovery Specialist to join our team at the Cellular Performance Institute in Playas de Tijuana.
About the RoleThis is an exciting opportunity to work with world-renowned clients, including professional athletes from the UFC, NFL, and MLB. As a Medical Recovery Specialist, you will be responsible for ensuring that patients receive appropriate medical follow-up, respond to their questions and concerns, and coordinate the necessary care to guarantee a successful recovery.
You will conduct follow-up calls with patients, address medical concerns, provide guidance, and coordinate any necessary adjustments in treatment or referrals. Additionally, you will handle complaints by actively listening to patient concerns, providing clear information, and ensuring they feel understood.
Key Responsibilities:
- Conduct follow-up calls with patients to ensure timely and comprehensive care.
- Address medical concerns and provide guidance to patients.
- Collaborate with the medical team and departments as needed.
- Enter medical notes into the Infusionsoft system.
- Support other department activities as needed.
To be successful in this role, you will need:
- A medical degree and professional license.
- Advanced English proficiency (90%) – conversational and written.
- Proficiency in MS Office (Word, Excel, PowerPoint), and internet usage.
We offer a competitive salary of $10 USD per hour, a seniority bonus, IMSS, and other benefits. The working schedule is 8 hours a day, 5 days a week, with a morning shift.
About UsThe Cellular Performance Institute is considered one of the world's premier facilities for stem cell treatments and manufacturing. We pride ourselves on delivering high-quality care and services to our clients, and we are committed to excellence in everything we do.
LocationThe position is based in Playas de Tijuana, Mexico.
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