Strategic Growth Advisor

hace 2 semanas


Xico, México Servicenow A tiempo completo
Unlocking Business Potential as a Principal Strategist

We are seeking an exceptional Principal Strategist to join our Inspire Value team, driving digital transformation and delivering unparalleled customer experiences. As a key member of our Global Sales Strategic Accounts team, you will be instrumental in revolutionizing the enterprise software customer experience.

Your expertise will be pivotal in understanding industries, customers' strategies, and desired outcomes, enabling us to deliver industry-relevant solutions and innovative partnerships. By designing and leading strategic consultative interactions, you will build trusted advisor relationships with customers, partners, and internal stakeholders across ServiceNow.

This role is at the heart of our most strategic accounts, acting as the connective tissue across the account team and extended go-to-market teams. You will help drive incredible customer experiences across their journey with us, focusing on their priorities and business outcomes.

Key Responsibilities:

  • Lead discovery workshops with prospective and existing customer leadership to understand goals and challenges.
  • Document and present insights and recommended solutions to meet customer goals.
  • Create high-quality deliverables that communicate strategic agreement, present multi-year roadmaps, and document the full business case to justify action.
  • Communicate and advise in 1:1 and 1:many environments.

Sales and Customer Success Advisory:

  • Work with sales and customer success to help determine account plans and sales strategy for accounts in the region.
  • Provide expertise to help assess and prioritize accounts and strategies.
  • Provide full lifecycle business outcome and value realization advice.

Thought Leadership:

  • Identify and lead to the creation of new IP (best practices, white papers, workshops, etc.).
  • Improve current methods and frameworks.
  • Work with and enable the ServiceNow teams on a business consulting approach to sales.

The ideal candidate will have 10+ years of relevant experience as a Management Consultant with exposure to cloud technologies or a customer-facing strategy manager with a technology vendor. Executive/leadership experience working on digital transformation projects or enterprise software deployments is preferred. Experience in a major industry (such as FSI, Telco, Manufacturing, Retail, etc.) is also preferred. The successful candidate will have a strong track record of developing C-Level relationships, simplifying complex topics, and communicating effectively. This role requires a high level of executive presence, analytical and financial experience, and the ability to travel up to 40% of the time.

Our estimated salary range for this position is $120,000-$160,000 per year, depending on location and experience. If you are a motivated and experienced professional looking to make a meaningful impact, we encourage you to apply.



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