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Salesforce Service Cloud Digital Transformation Consultant

hace 2 meses


Monterrey, Nuevo León, México Sequoia Connect A tiempo completo
About Sequoia Connect

We are a fast-growing automation-led next-generation service provider delivering excellence in IT, BPO, and consulting services. Our company is driven by a combination of robust strategies, passionate teams, and a global culture rooted in innovation and automation.

Our Digital offerings have helped clients achieve operational excellence and customer delight. Our focus lies on taking a leadership position in helping clients attain customer intimacy as their competitive advantage. We are now on a journey of metamorphosing the experiences of the customer's customers by leveraging our industry-leading delivery and execution model, built around the strategy— Automate Everything, Cloudify Everything, Transform Customer Experiences.

Powering our complex technology solutions and services is the Bottom-Up Disruption, a disruptive crowdsourcing initiative that brings about innovation and improvement to everyday complexities and ultimately grows our business. Our digitally empowered workforce represents various nationalities, comprising 19,833 employees, and lives the company's philosophy of 'customer success, first and always'. Our company reported a global revenue of USD $845.04 Mn.

Job Summary

We are currently searching for a Salesforce Service Cloud - Digital CRM Consultant to join our team.

Key Responsibilities
  1. Work with an agile application team to build out new functionality and maintain the current CRM.
  2. Collaborate closely with other developers and the scrum master to deliver and implement changes that drive business value.
Requirements
  1. 8+ years of IT experience, preferably in any CRM platform.
  2. Minimum 3 years of relevant experience with DealCloud.
  3. Experience in Portable Configuration.
  4. Experience working in an Agile environment.
  5. Building unit test cases and testing.
  6. Excellent communication skills - written and verbal.
  7. Integration experience with Rest/SOA API.
Desired
  1. Familiarity with Private Equity is an added advantage.
Languages
  1. Advanced Oral English.
  2. Native Spanish.

Note: Hybrid (2 days office)

If you meet these qualifications and are pursuing new challenges, we encourage you to start your application to join our team.

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