Back Office Representative
hace 1 semana
We are seeking a highly skilled and organized Back Office Representative to join our team at Confie in Tijuana. As a key member of our operations team, you will be responsible for handling administrative tasks related to new and renewal accounts.
Key Responsibilities- Manage new and renewal accounts, ensuring timely and accurate processing.
- Provide exceptional customer service, responding to inquiries and resolving issues in a professional manner.
- Collaborate with cross-functional teams to achieve business objectives and improve processes.
- Develop and maintain accurate records, reports, and databases to support business decisions.
To be successful in this role, you will need:
- Prior experience in a call center or administrative role.
- Proficient in both English and Spanish (B2 or higher).
- Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with office software and databases.
- Valid Mexican documents.
As a valued member of our team, you can expect:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Access to cutting-edge technology and tools.
If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].
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