Financial Data Insights Analyst

hace 3 días


Ciudad de México, Ciudad de México Tala A tiempo completo
About Tala

Tala is revolutionizing financial services by empowering the global majority. Our mission is to create a platform that enables lending and other financial services worldwide, giving people in emerging markets the opportunity to start and expand small businesses, manage daily needs, and pursue their financial goals with confidence.

Our Vision

We are expanding across product offerings, countries, and crypto, seeking individuals who embody an entrepreneurial spirit and passion for our mission. With a remote-first approach and offices in key locations, we foster a dynamic, global team.

What We Do

  • Understand analytics drivers and data, applying quantitative techniques to provide actionable insights and accessible analytics models for end-users.
  • Develop processes to collect, ingest, and deliver data, along with proper data models for analytical needs.
  • Recommend strategy, process, and systems changes with clearly articulated tradeoffs, risks, and expected outcomes.
Your Role

As a Financial Data Insights Analyst at Tala, you will:

  • Support streamlining daily, weekly, and monthly operational metric reporting.
  • Analyze data for trends and patterns, understanding insights from data with an unbiased mindset within CX and recoveries data.
  • Communicate findings to both technical and non-technical stakeholders.
  • Ensure monthly reporting of team effectiveness and prioritize different solutions based on tradeoffs/risks so the CX/Recovery leaders can optimize performance of their teams.
  • Manage team dashboards and ensure information is accurate and transparent.
  • Collaborate with in-country Recoveries leaders and BI analysts to understand and prioritize performance reporting requirements, using this to inform a globally consistent set of metrics.
  • Analyze effectiveness of internal and external Recoveries strategies, including EDC stage performance, internal call/SMS frequencies, etc.
  • Learn and manage operational Looker reports, handle requests for adjustments or improvements.
  • Research frameworks, solutions, and methodologies to address key operational or efficiency problems across business processes for the customer experience and recoveries Department.
  • Concurrently deliver on portions of multiple strategy projects in a fast-paced, intense, results-oriented environment.
  • Help manage vendor-related matters such as costs analysis, billing, and reconciliations.
  • Manage Automation and Optimization of reports, insights, and data collection.
Requirements
  • Bachelor's degree in quantitative fields (statistics, economics, mathematics, data science, etc.).
  • 2+ years in a data-intensive/quantitative role with strong demonstrated analytical/business intelligence experience, including data visualization for diverse audiences.
  • Advanced proficiency with SQL & Excel.
  • Experience with Looker, Tableau, or similar data visualization tools.
  • Exceptional verbal and written presentation skills, especially with non-technical audiences.
  • Exceptional ability to translate data into actionable recommendations and proficiency with statistical techniques.
Salary Range

$80,000 - $120,000 per year, depending on experience.


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