Production Support Specialist

hace 7 días


Guadalajara, Jalisco, México Cognizant A tiempo completo

We're seeking a talented individual to join our team as a Production Support Specialist at Cognizant, a leading provider of digital services.

About the Role:

As a Production Support Specialist, you will play a critical role in ensuring the smooth operation of our clients' IT systems. Your primary responsibility will be to provide technical support and resolve issues in a timely and efficient manner.

Key Responsibilities:

  • Manage and resolve technical issues independently, utilizing your problem-solving skills and knowledge of IT systems.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Develop and maintain knowledge of IT systems, including Unix Shell scripting, SQL, ITIL, and Java.
  • Communicate effectively with stakeholders, including clients and internal teams, to provide timely updates and resolutions.

Why Cognizant?

At Cognizant, we offer a dynamic and inclusive work environment that fosters career growth and development. Our commitment to respecting human rights and promoting diversity and inclusion makes us a leader in the industry.

We invest in our employees' well-being and provide ongoing support and funding for training and development plans. Our competitive benefits and salary package, combined with the opportunity to work with leading global companies, make us an attractive choice for talented professionals.

Join our team and be part of a company that values innovation, collaboration, and customer satisfaction.



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