IT Support Specialist

hace 4 semanas


Guadalajara, Jalisco, México Flex A tiempo completo

Flex, a diversified manufacturing partner of choice, helps market-leading brands design, build and deliver innovative products that improve the world.

We value diversity and inclusion, cultivating a workplace culture of belonging that views uniqueness as a competitive edge.

Job Summary

To support our teams who build great products and contribute to our growth, we seek an IT Support Engineer located in Guadalajara, North Campus.

Reporting to the Information Technology Manager, this role involves providing assistance for Flex Enterprise Collaboration Technologies on America's Shift.

Key Responsibilities:

- Provide Level 2 support for Service Now.

- Responsible for operations and support of collaborative and productive Service Now.

- Collaboration support.

- Project execution, automation processes.

- Participate in Incident, Problem, and Change management processes.

Requirements:

- Bachelor's degree or equivalent work experience.

- Fluent English.

- Problem-solving skills.

- Service Now knowledge or experience.

- Customer focus.

- Schedule availability.

- Scripting knowledge (any programming knowledge) is a plus.

- Database knowledge is also a plus.

What We Offer:

- Competitive Salary ($90,000 - $110,000 USD per year).

- Life & Medical insurance.

- Christmas Bonus.

- Food Coupons.

- Saving Fund.



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