Senior Project Coordinator

hace 19 horas


Guadalajara, Jalisco, México Intouchcx A tiempo completo
About IntouchCX

We are a global leader in customer experience management, digital engagement, and AI and automation solutions. Our team is driven by curiosity, creativity, and innovation to deliver exceptional results.

Our company has scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

About the Job

We are seeking an experienced Senior Project Coordinator to join our client management team. The ideal candidate will have strong project management skills and excellent analytical and problem-solving abilities.

Job Description
  • Assist in planning, organizing, and managing projects to ensure successful delivery within scope, budget, and time constraints
  • Coordinate with cross-functional teams to ensure project tasks are completed on schedule and within budget
  • Identify project risks and develop mitigation strategies to minimize potential impact on project timelines and deliverables
  • Maintain and update project documentation, including project plans, schedules, and status reports
Key Responsibilities
  • Define, track, and report on key performance indicators (KPIs) to measure project success and client satisfaction
  • Analyze data and trends to identify areas for improvement and provide actionable insights to internal teams and clients
  • Collaborate with stakeholders to establish goals and objectives for each project, ensuring that KPIs are aligned with business objectives
Requirements
  • Bachelor's degree in Business, Project Management, or a related field
  • 2+ years of experience in a client-facing role, preferably in a project management or PMO capacity
  • Strong understanding of project management methodologies and best practices
  • Proficient in project management tools (e.g., MS Project, Asana, Trello) and Microsoft Office Suite (Word, Excel, PowerPoint)
Salary and Benefits

The estimated salary range for this position is $60,000 - $80,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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