Snacking Operations Specialist

hace 2 semanas


Ciudad de México, Ciudad de México Mondelēz International A tiempo completo

Description


Are You Ready to Make a Difference at Mondelēz International?


Lead the Future of Snacking.


You will manage order management and invoicing for a specific market, ensuring timely and accurate fulfillment of customer orders.


How you will contribute


You will:



  • Capture, process, and validate orders from customers in a timely and accurate manner to meet delivery processing schedules and minimum order quantities.
  • Manage effective order fulfillment, considering availability checks, stock allocation rules, and cross-functional alignment to balance supply constraints with delivery of service levels.
  • Manage the action invoicing process and deliver invoice accuracy based on correct price and quantity.

What you will bring


A desire to drive your career and the following experience and knowledge:



  • Strong customer service experience in customer service and logistics.
  • Experience managing onsite and remote teams.
  • Customer orientation with a focus on delivering on customer KPIs (case fill rate, service levels, on-time in full).
  • Able to influence and drive cross-functional consensus on daily order fulfillment decision-making.
  • Process management and planning skills.
  • Excellent verbal and written communication skills.
  • Good understanding of supply chain management, order-to-cash cycle, and commercial areas.
  • Warehouse knowledge, order management, supply chain, transportation.
  • Analytical skills.
  • Desirable experience in consumer goods (FMCG).

Business Unit Summary


Mondelēz México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as Trident, Oreo, Philadelphia, and local jewels like Clorets and Bubbaloo. We are leaders in the making of cream cheese, powdered beverages, and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies, and biscuits factories in the world in terms of volume. You can buy our products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelēz International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work, and flexible working hours.


Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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