Senior Manager of Client Engineering

hace 3 semanas

Xico, México Salesforce A tiempo completo
About Salesforce

We're a customer-centric company that empowers businesses to innovate and grow. Our mission is to help companies connect with their customers in a whole new way.

Job Details

We're seeking a seasoned professional to lead our automation team. As a Senior Manager of Client Engineering, you'll be responsible for developing and implementing a strategic vision for automation, aligning with our company goals and client needs.

Responsibilities
  • Lead and mentor a team of automation engineers, fostering a collaborative environment that encourages innovation and continuous learning.
  • Develop and implement a strategic vision for the automation team, ensuring alignment with company goals and client needs.
  • Design, develop, and maintain automation frameworks across various platforms, including macOS, iOS, WindowsOS, and Linux.
  • Ensure the quality and reliability of automated processes through regular review, testing, and performance analysis.
  • Collaborate with multi-functional teams to integrate automation solutions into the broader ecosystem.
  • Lead the selection and implementation of performance testing tools and automation tools, ensuring they meet the team's requirements and enhance productivity.
  • Drive the adoption and integration of APIs, CI/CD pipelines, and other automation technologies to streamline development and deployment processes.
  • Communicate effectively with collaborators at all levels, providing clear updates on automation initiatives, progress, and challenges.
  • Maintain up-to-date knowledge of industry trends and advancements in automation, performance testing, and cloud technologies to keep the team ahead of the curve.
  • Handle budgets and resources, ensuring projects are delivered on time and within allocated financial guidelines.
  • Cultivate strong client relationships, understanding their needs and delivering automation solutions that exceed their expectations.
  • Champion a culture of dedication, where attention to detail and a commitment to quality are paramount.
  • Facilitate the professional growth and development of team members through clear goal-setting, regular feedback, and opportunities for advancement.
Qualifications
  • 6+ years of experience in an engineering role with at least 2 years in a leadership or management position, preferably within Software, QA, Automation, or Infrastructure domains.
  • Validated expertise in leading and scaling automation frameworks across macOS, iOS, WindowsOS, and Linux operating systems (Ubuntu, RHEL, etc.).
  • Sophisticated proficiency in scripting languages such as BASH, ZSH, and Python.
  • Demonstrated experience in supervising the implementation of performance testing tools (e.g., Gatling, NewRelic, AppDynamics).
  • Comprehensive understanding of APIs and their integration into large-scale systems.
  • Proficiency in designing and maintaining CI/CD pipelines and jobs to streamline development processes.
  • Exceptional verbal and written communication skills, with a consistent track record of effectively conveying sophisticated technical concepts to diverse audiences.
  • Strong leadership skills with a focus on team development, mentorship, and fostering a culture of continuous improvement.
  • Keen attention to detail with an emphasis on quality and the ability to run multiple projects simultaneously.
  • Strategic attitude with the ability to anticipate future trends in automation and adapt strategies accordingly.
Preferred Qualifications
  • Expertise in version control systems, particularly GitHub, and experience in running sophisticated codebases.
  • Proficiency in additional programming languages and frameworks, such as NodeJS and Golang, is highly desirable.
  • Experience in budget management and resource allocation to support project initiatives and team growth.
  • Ability to champion strong client relationships and optimally handle client expectations in a dynamic environment.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

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